Plumbing Manager Lead Plumber
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Job Location:
Woodinville, WA - USA
Hourly Salary:
$ 50 - 75
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
- 401(k)
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
- Vision insurance
Job Type: Full-Time (Some nights and weekends required)
Company: Benjamin Franklin Plumbing of Redmond
Responsibilities
- Supervise mentor and support a team of residential service plumbers
- Hold daily or weekly field meetings to communicate goals updates and expectations
- Own key performance indicators (KPIs) including:
- Revenue and ticket goals
- Conversion rates
- Membership sales
- Warranty/quality performance
- Customer satisfaction scores
- Provide regular coaching through ride-alongs quality audits and real-time field support
- Support hiring onboarding and training of new plumbers
- Promote a culture of safety professionalism and accountability
- Deliver hands-on technical training and troubleshooting support
- Develop plumbers skills in communication customer service pricing and workflow efficiency
- Identify performance issues and create improvement plans
- Lead training sessions on new technologies best practices and company procedures
- Run customer appointments daily serving as a working field leader
- Diagnose and repair residential plumbing issues including
- Provide clear and professional communication of problems solutions and pricing
- Maintain clean safe worksites and represent the company with professionalism in every home
- Support emergency or escalated calls requiring advanced technical expertise
- Coordinate with dispatch and office staff to ensure scheduling efficiency and team productivity
- Ensure accurate documentation of work performed materials used and customer notes
- Maintain company vehicles equipment and tools in top condition
What Were Looking For
- Washington State PL01 or PL02 License (required)
- 5 years of residential plumbing service experience
- Prior leadership training or lead-tech experience strongly preferred
- Demonstrated ability to coach motivate and hold team members accountable
- Strong customer service and communication skills
- High standards of integrity reliability and punctuality
- Comfortable using Service Titan
- Valid drivers license and clean driving record
- Ability to pass background check and drug screening
Compensation & Benefits
- Competitive hourly base pay plus performance-based incentive / commission
- Additional compensation tied to team performance and KPI achievement
- Company vehicle tools uniforms and equipment
- PTO paid holidays and benefits (if applicable)
- Signing bonus for the right applicant
Why Join Benjamin Franklin Plumbing of Redmond
- A culture grounded in integrity punctuality and exceptional workmanship
- Leadership that supports your growth and values your expertise
- Opportunity to directly influence the success and development of a high-performing team
- A growing company with room for advancement
Join the Benjamin Franklin Plumbing Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. Its true our employees come first! How do we prove it First things first.
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Pay We believe the best performers deserve the best pay. Thats why we want to pay YOU the best competitive rate.
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Flexibility We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
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Career Path We offer you an unlimited future with our world class training programs. Our training programs include Technical Training Virtual technical training communications sales and more! If you are serious about your career and want to learn from the best in the industry apply today!
So if you have a great attitude and a strong workethicand are someone who takes pride in the work you do then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment benefits scheduling and compensation at this franchise should be made directly to the franchise location and not to Benjamin Franklin Plumbing Corporate.
Required Experience:
Manager
Key Skills
- Hand Tools
- Construction Experience
- Retail Sales
- HVAC
- Remodeling
- Renovation
- Pipe Threading
- Painting
- Plumbing
- Power Tools
- Construction Plumbing
- Troubleshooting
About Company
For reliable and quality plumbing services, count on Benjamin Franklin Plumbing. We’re available 24/7 to provide residential plumbing services.
