IT Infrastructure and Data Center Manager

Our information technology team is the foundation behind every endeavor at SailPoint. They ensure that all of our orgs are able to execute connect and innovate in a secure environment through duties such as supporting network databases and systems updating system hardware and software troubleshooting for system errors and assisting team members in supporting all data security and optimization.

We are seeking a highly skilled and hands-on IT Infrastructure and Data Center Manager to lead and oversee the planning implementation and maintenance of our IT infrastructure and data center operations. This role is critical to ensuring the stability security and scalability of the organizations IT environment including servers storage networking cloud services and disaster recovery systems.

Key Responsibilities:

• Infrastructure Management:

• • Design implement and maintain robust IT infrastructure strategies and architectures.

  • Manage enterprise-level hardware and software systems including servers storage and network devices.

  • Monitor system performance availability and capacity planning to ensure uptime and scalability.

• Data Center Operations:

• • Oversee the day-to-day operations of data center facilities (on-premise and/or co-located).

  • Ensure efficient power usage cooling and space management in compliance with industry standards.

  • Manage vendor relationships and service contracts related to data center hardware hosting and facilities.

• Leadership & Team Management:

• • Lead and mentor a team of infrastructure engineers and support technicians.

  • Manage project timelines deliverables and resource allocation.

  • Establish and enforce operational policies and procedures.

• Security & Compliance:

• • Implement and enforce data security backup and disaster recovery procedures.

  • Ensure compliance with internal policies external regulations (e.g. SOC Type 2 SOX & ISO IRAP and audit requirements.)

  • Coordinate vulnerability assessments and remediation efforts.

• Cloud and Hybrid Environments:

• • Support integration and management of cloud-based infrastructure (e.g. AWS Azure Google Cloud).

  • Drive hybrid cloud strategies aligned with organizational goals.

• Budgeting & Reporting:

• • Develop and manage budgets related to infrastructure and data center operations.

  • Provide regular reporting on infrastructure performance risks and strategic initiatives to senior leadership.

Qualifications:

• Education:

• • Bachelors degree in Computer Science Information Technology or related field (Masters preferred).

  • Relevant certifications (e.g. ITIL Cisco Microsoft VMware AWS/Azure) are a plus.

• Experience:

• • 7 or more years of experience as an IT Systems Engineer in a global enterprise environment

  • 3 or more years of experience in a technical or people leadership role in a global enterprise environment

  • Experience with international compliance frameworks such as ISO 27001 SOC Type 2 SOX FedRAMP IRAP C5 and Cyber Essentials.

  • Proven experience managing data centers and critical infrastructure systems.

• Technical Skills:

• • Deep knowledge of networking server architecture virtualization (VMware/Hyper-V) and storage technologies.

  • Familiarity with cloud infrastructure and migration strategies.

  • Experience with monitoring tools automation scripts and infrastructure-as-code (IaC) is a plus.

  • Strong scripting and automation development skills

  • Deep experience with vulnerability management

  • Expertise in Windows and Linux server administration

  • Expertise with VMWare virtualization and automation (vCenter vSphere Aria Automation etc.)

  • Expertise with Microsoft 365 administration including Entra ID Exchange Online and Teams

  • Expertise in configuration management tools such as Intune SCCM Ansible Tanium etc.

  • Strong knowledge of networking principles and protocols

  • Experience with datacenter server and storage technologies

• Soft Skills:

• • Strong leadership and communication abilities.

  • Excellent problem-solving and decision-making skills.

  • Ability to manage multiple priorities and work under pressure.

Work Environment & Physical Demands:

• Occasional travel to data center locations may be required.

• Must be available for after-hours support and on-call rotation as needed.

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.

As a part of the total compensation package this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge skills experience market conditions and locations as well as reflect SailPoints differing products industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary for US-based employees will be in this range from (min-mid-max USD):

Base salaries for employees based in other locations are competitive for the employees home location.

Benefits Overview

1. Health and wellness coverage: Medical dental and vision insurance

2. Disability coverage: Short-term and long-term disability

3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)

4. Additional life coverage options: Supplemental life insurance for employees spouses and children

5. Flexible spending accounts for health care and dependent care; limited purpose flexible spending account

6. Financial security: 401(k) Savings and Investment Plan with company matching

7. Time off benefits: Flexible vacation policy

8. Holidays: 8 paid holidays annually

9. Sick leave

10. Parental support: Paid parental leave

11. Employee Assistance Program (EAP) and Care Counselors

12. Voluntary benefits: Legal Assistance Critical Illness Accident Hospital Indemnity and Pet Insurance options

13. Health Savings Account (HSA) with employer contribution

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact or mail to 11120 Four Points Dr Suite 100 Austin TX 78726 to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.