HR Shared Services Specialist I
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Duties
Deliver excellent customer service in response to HR queries from employees and managers via the employee portal
Provide support to employees across all stages of the employee lifecycle
Ensure requests are resolved in an appropriate and timely manner
Enable our employees to self-serve on HR policy and process by creating maintaining and continuously improving our internal knowledge base
Identify resolve and escalate inconsistent inefficient and incongruent processes policies and practices to prevent and mitigate HR risk and compliance issues
Develop strong relationships with HR Business Partners and Centers of Excellence for example; Total Rewards Payroll and Talent Acquisition. Ensure early identification of service issues and requirements
Provide input and insight for enhancement opportunities including tools processes and policies
Skills:
Excellent communication and articulation skills
Attention to detail
Quick learner
Key Skills
- Employee Relations
- Typing
- Succession Planning
- Human Resources Management
- Military Experience
- Case Management
- Benefits Administration
- HRIS
- Payroll
- ADP
- Human Resources
- Leadership Experience
