Dispatcher
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Job Location:
Alegria - Philippines
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Drive Logistics ForwardCoordinate Communicate and Keep the Wheels Turning.
Job Overview
We are seeking skilled Dispatch Coordinators to manage and streamline trucking operations. This role involves handling calls booking loads monitoring driver movements and ensuring timely deliveries. Ideal candidates thrive in fast-paced environments have strong communication skills and are experienced with US trucking operations and dispatch systems.
Key Responsibilities
Handle inbound and outbound calls from drivers brokers and customers.
Book appointments and secure loads using load boards.
Monitor driver locations and provide ETA updates every 3 hours.
Escalate and communicate delays breakdowns or issues promptly.
Provide chat and administrative support during assigned shifts.
Ensure on-time deliveries and maintain excellent customer communication.
Requirements
Qualifications
Minimum 1 year of experience in a dispatching or logistics coordination role.
Experience working in the US trucking/logistics industry.
Proficient with dispatch software and load boards.
Strong verbal and written communication skills.
Detail-oriented organized and able to multitask in a fast-paced environment.
Benefits
- Healthy supportive and conducive work environment (Great Place to Work Certified for three consecutive years!)
- Work with an innovative company delivering cutting-edge solutions across multiple industries
- Lead a team in a fast-paced high-growth environment
- Competitive salary with opportunities for career advancement
- Collaborative forward-thinking work culture
- 21 leave credits plus all client-based holidays
- HMO coverage with dependent benefits
- Exposure to world-class leadership from both local and international supervisors
Required Skills:
Essential Skills & Attributes Excellent verbal and written communication skills with great phone manners. Strong organizational and problem-solving abilities. Quick thinker with initiative and strong common sense. Able to work unsupervised and thrive in a fast-paced environment. Honesty reliability and integrity are non-negotiable. Tech-savvy and confident using Microsoft Office or Google Workspace. Well-presented enthusiastic and customer-focused. Preferred Experience Experience in rental reservations logistics or dispatch coordination. Background in sales or customer service with value-based selling experience. Familiarity with Cars Plus rental software (advantage). Ability to work some weekends and on a rotating roster.
Company Industry
IT Services and IT Consulting
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
