IT Engineer

Razorpay is one of Indias leading full-stack financial technology companies powering the way businesses move manage and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision to simplify payments for Indian businesses weve since grown into a fintech powerhouse driving Indias digital payment revolution.

Razorpay powers millions of businesses with a smarter scalable stack that goes beyond transactions to help them truly build and grow.

From seamless checkouts to payroll automation across India Singapore and Malaysia weve been engineering a fintech ecosystem thats redefining how money moves across Asia and were just getting started.

Today that ecosystem supports everyone from early-stage startups to some of Indias largest enterprises enabling them to accept process and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180 billion in annualized transactions powering leading businesses like Airbnb Facebook WhatsApp Airtel CRED BookmyShow Zomato Swiggy Lenskart Mirae Asset Capital markets Indian Oil National Pension Scheme and over 100 of Indias unicorns. With strong roots in India and growing operations in Southeast Asia we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC Peak XV Partners (formerly Sequoia Capital India & SEA) Tiger Global Ribbit Capital Matrix Partners MasterCard and Salesforce Ventures having raised over $740 million to date. Strategic acquisitions including Ezetap (POS and offline payments) Curlec (Malaysia expansion) BillMe (digital invoicing) and POP (rewards-first UPI) along with earlier moves in fraud prevention payroll and lending have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay ownership is our oxygen you own what you build with no micromanagement or red tape just the runway to make your ideas fly. Learning is a lifestyle if youre curious youll feel at home here. People > Pedigree we hire for attitude hustle and hunger more than degrees. Transparency thrives over titles this is where interns question CXOs and CXOs say thank you. Guided by our values of Customer First Autonomy & Ownership Agility with Integrity Transparency Challenging the status quo and a strong belief that Razorpay grows with Razors youll be part of a 3000 strong team building not just products but the financial infrastructure of the future.

The Role:

We are looking for an IT Engineer to maintain upgrade and manage our software hardware and networks. You will be responsible for supporting and maintaining Client operating systems - Mac Windows. General maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and activities.
Your goal will be to provide effective IT assistance across all aspects of the business and ensure that our technology infrastructure runs smoothly and efficiently.

Roles and Responsibilities:

• Ensures that the technologies are updated with current stable and compliant architecture and applications that meet enterprise standards.
• Manages system/application environment and ongoing operations;
• Performs on-call activities as needed for the environment and technologies;
• Contribute input to infrastructure architecture;
• Provide input into infrastructure architecture designs;
• Researches designs implements and tests technology solutions;
• Collaborates with IT and business area partners on work groups and initiatives;
• Troubleshoots software and/or hardware issues/failures;
• Ensures execution and alignment to architectural standards and blueprints;
• Resolves alerts and performs remediation activities;
• Writes programming/scripting;
• Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors;
• Performs installation monitoring testing configuration migration maintenance and troubleshooting of assigned technology (MAC);
• Proactively monitors and reports performance and utilization of assigned technologies;
• Assists with developing tactical strategies processes and procedures related to systems/application administration.

Mandatory Qualifications:

• Experience analysing business requirements and translating them into technical solutions;
• 2 Years of experience of hands-on experience in HelpDesk IT administration.
• Experience using Agile methodology;
• Ability to manage tasks independently and take ownership of responsibilities;
• Ability to adapt to a rapidly changing environment;
• Ability to communicate technical information clearly and articulately;
• Competent working in one or more environments highly integrated with an operating system (MAC and Windows ).;
• Must have strong Apple product knowledge;
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy;
• Extensive working knowledge of multiple technologies and their interfaces and integration;
• Ability to learn from mistakes and apply constructive feedback to improve performance

Location: Gurugram