JOB SUMMARY
Support the globalization of business through leading and coordinating the standardization of systems procedures and policies across all of the Jabil workcells. This role is specifically aligned to support high-growth sectors including cloud infrastructure data storage network interface cards (NIC) and high-level assemblies (HLA) ensuring end-to-end quality across PCBA and system-level operations. Ensure that current and future quality and manufacturing systems meet and/or exceed customer and regulatory requirements. Review and promote improvement in customer metrics to ensure satisfaction. Act as a key liaison between Jabil sites for program transfers including input into transfer plans and timelines supporting data and knowledge transfer activities and participating in launch activities. Provide support and technical guidance to new facility and/or workcell startups. Mentor and develop quality talent across the network.
ESSENTIAL DUTIES AND RESPONSIBILITIES
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
Recruitment and Retention:
Recruit interview and hire Global Quality Engineers and Managers
Communicate job criteria and profiles aligned to the sectors needs (cloud storage NICs HLA)
Coach and guide the recruitment process in alignment with Jabil standards
Employee and Team Development:
Identify strengths gaps and future capability needs in the team
Build technical depth in complex PCBA/system quality engineering
Mentor Quality talent to drive excellence and customer partnership
Build and manage leadership pipelines for Quality
Performance Management:
Set measurable goals aligned to key customer metrics (e.g. DPPM CRR FPY field quality)
Deliver regular feedback and coaching; manage development plans
Recognize and reward strong performance
Guide the team through ambiguity and lead during escalations or crisis
Communication:
Facilitate clear communication within the team and with cross-functional groups
Adapt communication style to global stakeholders (sites BU customers)
Conduct regular team connects and project alignment reviews
FUNCTIONAL MANAGEMENT RESPONSIBILITIES
Business Strategy and Direction:
Understand the strategic direction of the cloud and enterprise sector
Translate sector strategy into executable quality plans
Partner with the BU Sector Quality Ops and GQ COE teams for alignment
Proactively identify risk/opportunity across customer/product lifecycles
Cost Management:
Streamline quality cost through early defect detection test strategy and digital tools
Drive cost-effective quality improvement and reduce escapes/rework/scrap
Leverage data to optimize resourcing and prioritize high-impact actions
Forecast Development and Accuracy:
Build robust resource forecasts aligned to transfer and ramp schedules
Monitor workload shifts across sites; balance resources accordingly.
TECHNICAL MANAGEMENT RESPONSIBILITIES
Lead and standardize quality processes and tools across PCBA and HLA workcells
Ensure all systems comply with customer and regulatory requirements (e.g. ISO IPC IPC-A-610)
Represent Jabil in technical discussions during customer escalations and audits
Act as liaison during program transfers; ensure readiness at both sending and receiving sites
Drive deployment of quality digitization efforts and data-driven decision making
Build closed-loop processes and strong linkage to manufacturing/engineering
Mentor site quality leaders; build capability across global quality teams
Drive early engagement in NPI and ramp to ensure flawless launch
JOB QUALIFICATIONS KNOWLEDGE EDUCATION & EXPERIENCE REQUIREMENTS
Advanced understanding of PCBA and system-level assembly quality requirements in cloud/data/network sectors
Strong root cause analysis skills (DMAIC 8D 5 Whys etc.) and Quality tools knowledge (SPC MSA FMEA)
Familiarity with server/rack-level test strategies and infrastructure product lifecycles
Strong data-driven mindset with proficiency in analytics and quality dashboards
Excellent communication stakeholder management and cross-site coordination skills
Bachelors Degree in Engineering or related field (EE preferred); Masters is a plus
Minimum 8 years of relevant experience including 5 years in a leadership role
Experience supporting US/EU-based customers preferred
Global travel required as needed
TEN CUIDADO CON LOS FRAUDES: Las oportunidades laborales legítimas en Jabil se pueden encontrar en nuestro sitio web oficial . Ningun solicitante debe pagar para acceder a estas oportunidades de empleo. Al postularte para un empleo en Jabil serás contactado a través del portal oficial de jabil por un correo electrónico con teminacion @; llamada telefónica directa de un integrante del equipo de Jabil; o correo electrónico directo con una dirección de correo electrónico @. Jabil no solicita pagos para realizar entrevistas ni en ningún otro momento durante el proceso de contratación. Jabil tampoco pedirá información personal de identificación como número de seguro social acta de nacimiento información de institución financiera número de licencia de conducir o información de pasaporte por teléfono o correo electrónico. Si crees que estás siendo víctima de robo de identidad o fraude repórtalo a la policía en los siguientes números y repórtala en el sitio web donde la encontraste. Llama a: 911 o 089.
Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.
#whereyoubelong
Required Experience:
Manager
At Jabil we strive to be the most technologically advanced and trusted manufacturing solutions provider.