Vocational Education and Training (VET) Administrator

Role: VET Administrator

Reports to: National VET Administration Manager

Location: Perth

Description:

Reporting to the National VET Administration Manager the VET Administrator will provide office support to teams in ILSC Education group for the smooth running of day-by-day operations. The VET Administrator also provide support to all students at all Greystone college campuses in Australia.

Job Duties:

• Providing support to students general and academic inquiries on daily bases through:
  • VET student support email
  • On campus support

• Preparing for each intake and send relevant information to students
  • Updating study portal (Moodle) and student management system (Odyssey)
  • Checking students entry conditions
  • Communicating with Registration and Student Advisor teams about students status
  • Sending welcome email
• Placing students in classes using Odysey
• Issuing qualification certificates statement of attainments and other official letters
• Following up students first day forms including USI number and AVETMISS questionaries
• Verifying students USI number
• Checking and following up students eligibility into future courses through
  • Academic progress checks in previous course(s)
  • Required English level checks
• Sending reminders to students enrolled in courses that require prerequisite completion
• Managing student access on Moodle for graduating students and students with outstanding payments
• Sending general announcements and other notifications to students
• Supporting preparing VET graduation ceremonies
• Preparing resources for course delivery such as class setting (online and on campus) and attendance sheets
• Inputting data into Odyssey and PRISMS
• Checking and recording credit transfers between courses
• Updating VET Student Records (VSR)
• Sending booking information to students on Academic Progress (AP)
• Communicating with the VET National Administration Manager regarding any updates concerns considerations
• Supporting VET Administration staffs nationally through
  • Regular communications and an open door mentality
  • Daily meetings
• Working collaboratively and cohesively with National VET Academic Advisors National Quality Assurance National Registration Global Curriculum Global Sales
• Global HR and Global Executive teams
• Contributing to Work Health and Safety identification and participation in committees ensuring a safe and supported work environment

KEY LEADERSHIP ACCOUNTABILITIES:

• Deliver exceptional support for all students faculty and other departments
• Act a role model for a culture among staff that is open to change and supports continuous quality improvement collaboration respect accountability and ILSC Education Groups core values
• Demonstrate high levels of integrity with decision making and adherence to key legislation and compliance
• Navigate complex interpersonal scenarios with care compassion and a high level of emotional intelligence and respect
• Commitment to teamwork and the construction of a supportive collaborative work environment with the ability to lead supervise coach and mentor employees
• Ensure a discrimination free environment is provided and that the Equal Opportunity legislation is fully complied with
• Develop and maintain effective relationships and networks within the broader ILSC
• Education Group global community
• Foster a team approach with team members through regular meetings collaborative problem solving professional development and the dissemination of information

Essential Qualifications Skills and Attributes:

• Exceptional organisational and administrative skills including the ability to prioritise tasks and meet deadlines
• A can do attitude and commitment to supporting wider ILSC Education Group
• Ability to perform in a diverse work environment
• Awareness of the needs and challenges of the international student community
• Networking and relationship building and collaboration skills
• High level of emotional intelligence and ability to effectively manage conflict and difficult situations
• Ability to maintain composure balance workload and conflicting priorities
• Technology skills required to navigate Microsoft 365 programs Moodle (LMS) Odyssey
• SharePoint and other programs and platforms as required

Contact Information:

While we thank all applicants only those who are shortlisted will be contacted.

About ELS ILSC & Greystone College

A world leader in language education & vocational training ILSC Education Group which opened its first language school in Vancouver Canada in 1991 and Greystone College in 2002 offers life-changing educational experiences in Canada Australia Ireland and India some of the worlds most attractive and popular English-speaking work and study destinations. Since opening its first school in Vancouver BC Canada ILSC has become a world leader in language and career training and has grown to include 10 incredible locations around the world in Vancouver Toronto and Montréal Canada; New Delhi India; and Brisbane Sydney Melbourne Adelaide and Perth Australia; and Dublin Ireland; as well as two online language schools ILSC HELLO and ILSC 2025 ILSC Education Group launched Greystone Institute a new Higher Education provider in Brisbane.

In early 2022 ILSC Education Group joined forces with ELS Educational Services bringing together over 100 years of combined experience delivering life-changing learning experiences to international students. Since 1961 when ELS Educational Services opened its first school in Washington DC ELS has developed a global reputation for delivering top-quality English language programs. ELS now has the most extensive network of on-campus English language programs and University partners across the USA.

Our mission is to provide our global community with transformative learning living and work experiences by offering the finest language career and higher education programs.

Our Core Values

PASSION:To enrich & transform peoples lives

INNOVATION:To evolve through creativity & diversity.

RESPECT:To treat everyone with compassion & dignity.

COLLABORATION:To build community & achieve more together.

INTEGRITY:To act responsibly & ethically in everything we do.

ELS ILSC and Greystone College are committed to providing a barrier-free environment and are proud to be Equal Employment Opportunity employers.

If you need assistance or an accommodation due to a disability you may contact HR at .

Required Experience:

Unclear Seniority