Sr. Director, Sales Operations

At Alcon were passionate about enhancing sight and helping people see brilliantly. With more than 25000 associates we innovate fearlessly champion progress and act swiftly to impact global eye health. We foster an inclusive culture recognizing your contributions and offering opportunities to grow your career like never before. Together we make a difference in the lives of our patients and customers. Are you ready to join us

This role is part of Alcons Commercial & General Management function a team that oversees the companys commercial strategies to ensure efficiency and support strategic decision making as we transform the eye care industry.

The Sr. Director is a strategic leader responsible for crafting and implementing long-term plans that align global and regional service priorities with corporate objectives. This role drives transformation initiatives across the Global Services organization leading cross-functional teams to improve operational efficiency customer experience and revenue growth. With deep expertise in strategic planning financial modeling and project governance the Sr. Director ensures clarity in service economics oversees key performance indicators and facilitates planning cycles that support business health and strategic progress. Acting as a central partner to senior leadership this role influences major decisions and manages risk. It communicates priorities across collaborators and applies advanced industry knowledge and project management tools to deliver measurable impact.

Specifics Include:

• Lead the development and execution of long-term strategic plans ensuring alignment with corporate & regional goals
• Lead cross-functional initiatives that improve operational efficiency customer experience or revenue growth
• Facilitate annual and quarterly planning cycles including goal setting resource allocation and performance tracking.
• Define and supervise benchmarks to assess organizational vitality and strategic advancement.
• Partner with leadership to define and complete transformation initiatives
• Conduct independent research and thought leadership activities applying advanced knowledge to help get results
• Make significant decisions within projects including approving project budgets and prioritization
• Communicate priorities and progress to stakeholders
• Manage governance structures track achievements and manage risks for key projects and develop mitigation strategies.
• Use project management tools and methodologies effectively
• Provide strategic expertise and direction influencing multiple projects and overall business outcomes
• Conduct independent research and thought leadership activities applying advanced knowledge to drive results
• Develop extended-range strategic plans to achieve business objectives and lead high-impact initiatives to drive organizational change
• Foster relationships with key stakeholders and partners while being responsible for a large division or multiple departments
• Collaborate with executive leadership to shape company strategy and make high-level decisions impacting projects and initiatives
• Approve investments and strategic partnerships evaluating and prioritizing strategic opportunities
• Demonstrate critical thinking advanced industry knowledge and proficiency in developing and carrying out plans
• Exhibit excellent communication problem-solving strong leadership and change management skills

What Youll Bring to Alcon

• Bachelors Degree
• The ability to fluently read write understand and communicate in English
• 12 Years of Relevant Experience
• 8 Years of Demonstrated Leadership
• Location Onsite
• Relocation Assistance/Sponsorship: None
• Travel: 40-50%

How you can thrive at Alcon:

• Collaborate with colleagues to share methodologies and discoveries as work progresses.
• Discover your career in a fresh way through growth and development possibilities.
• Join Alcons mission to provide outstanding innovative products and solutions to improve sight improve lives and grow your career!
• Alcon provides a robust benefits package including health life retirement flexible time off for exempt associates and much more!

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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment hiring training promotion or other employment practices for reasons of race color religion gender national origin age sexual orientation marital or veteran status disability or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please send an email to and let us know the nature of your request and your contact information.