Application Specialist (Fluent in German and English)

Turn Your Expertise into Impact Join Our Forensic Software Team

We are looking for a curious tech-savvy Application Specialist to become part of our forensic software this role you will support customers and internal teams by providing expert guidance on our specialised software solutions used in forensic laboratories DNA analysis and kinship testing. You will be the trusted point of contact for troubleshooting training documentation and user support helping forensic experts solve real-world cases more efficiently.

Where Youll Work and Who Youll Support

You will be based in Dresden supporting forensic software customers across Europe. Collaboration is at the heart of this role - you will work closely with our development product and support teams to ensure seamless software performance and an outstanding user experience.

Your Impact

As an Application Specialist you will combine technical expertise with customer engagement to make a real difference:

Customer Support & Troubleshooting
You will be the first point of contact for software-related queries diagnosing issues and guiding users towards effective solutions to ensure smooth and reliable software usage in critical forensic workflows.

Training & Documentation
You will design and deliver engaging training sessions and webinars create clear and user-friendly guides and simplify complex features for non-technical audiences.

Project & Product Collaboration
You will contribute your domain expertise to product development assist in gathering requirements and share creative input to enhance functionality and user experience.

Qualifications :

EDUCATION

We are seeking a motivated individual with a degree or vocational training in biology biotechnology chemistry or a closely related scientific discipline. This role offers an exciting opportunity to contribute to innovative projects and collaborate with a dynamic team in a forward-thinking environment.

LANGUAGES 

Excellent communication skills in both German and English are required as the position involves interaction across departments and occasional travels. 

EXPERIENCE

While prior professional experience is appreciated it is not essential. We value fresh perspectives creativity and enthusiasm. Familiarity with software tools or digital platforms will be considered an advantage as we aim to integrate modern technologies into our processes.

SOFT SKILLS

The ideal candidate will demonstrate strong analytical skills and the ability to understand complex scientific concepts. A solution-oriented mindset and proactive approach to challenges are essential alongside a genuine passion for software and digital tools. A collaborative attitude and comfort working within a team are key to success in this role.

If you are eager to develop your expertise in a stimulating environment and contribute to meaningful projects we would love to hear from you.

Additional Information :

We support your development! Do you feel you dont match 100% of the requirements Dont hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

Weembracediversity!The Eurofins network of companies believes in strength and innovation through diversity being anEqual Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression race nationality age religion sexual orientation disability and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us!We are well on our way to achieving our objective of carbon neutrality by 2025 through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level and in addition to their initiatives we count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: description:Eurofins Scientific is an international life sciences company providing a unique range of analytical testing services to clients across multiple industries to make life and our environment safer healthier and more sustainable. From the food you eat to the water you drink to the medicines you rely on Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe their ingredients are authentic and labelling is accurate.

The Eurofins network of companies believes that it is a global leader in food environment pharmaceutical and cosmetic product testing and in discovery pharmacology forensics advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics and in the support of clinical studies as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years Eurofins has grown from one laboratory in Nantes France to ca. 65000 staff across a decentralised and entrepreneurial network of more than 950 laboratories in 60 countries. Eurofins companies offer a portfolio of over 200000 analytical methods to evaluate the safety identity composition authenticity origin traceability and purity of biological substances and products.

In 2023 Eurofins generated total revenues of EUR 6515 million and has been among the best performing stocks in Europe over the past 20 years.

Remote Work :

No

Employment Type :

Full-time