A Career at HARMAN
As a technology leader that is rapidly on the move HARMAN is filled with people who are focused on making life better. Innovation inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together youll discover that at HARMAN you can grow make a difference and be proud of the work you do every day.
About the Role
The Program Administrator plays a critical role in supporting the sales operations administrative functions for Harman. Your primary responsibilities will involve reviewing maintaining and initiating customer documentation including programs and agreements with particular emphasis on the renewal processes. This position requires a high level of organization and a keen attention to detail ensuring all required documents are timely and complete. The ideal candidate excels at handling complex workflows ensuring document accuracy and effective cross-departmental communication.
You will play an integral role supporting sales finance and legal teams upholding the highest standards of accuracy timeliness and organization with respect to customer documentation.
Your Team:
The Program Administrator reports directly to the Director Sales of Sales Operations. This position has no direct reports.
What You Will Do:
- Develop and monitor customer program and contract lifecycles flag key dates obligations renewals and risks from initiation to deactivation.
- Support training and guidance on process and expectations.
- Maintain organized system of digital records and status reports.
- Ensure Sales partners provide proper and complete documentation reporting and filing of all contractual records.
- Accountable for all documentation completeness including required DocuSign.
- Customer account creation and maintenance based on program and agreements.
- Support cross-functionally to ensure customer accounts are appropriately maintained based on review of sales-related contracts including customer agreements dealer distributor rep agreements program letters and applicable addendums.
- Collaborate with internal and external stakeholders to streamline contract workflows and support process improvements cross functionally.
What You Need
- Bachelors degree in contract management business management or related fields.
- 3 years experiencing directly managing customer program and/or contract lifecycles.
- Excellent communication and presentation skills both written and verbally.
- Ability to manage multiple tasks and meet deadlines.
- Proficiency in Microsoft Office Suite (Word Excel Outlook)
- Eagerness to learn and grow in a sales operations environment.
- Ability to work effectively within a high growth dynamic fast speed and changing matrixed environment.
What is Nice to Have
- DocuSign Experience
- Familiarity with contract management software.
- Experience with SAP ERP and/or a similar ERP system is preferred.
What Makes You Eligible
- Be willing to travel up to 10%.
- Successfully complete a background investigation and drug screen as a condition of employment
What We Offer
- Access to employee discounts on world class HARMAN products (JBL Harman/Kardon etc.)
- Opportunity to collaborate with talented teams across the world.
- Inclusive and diverse work environment that fosters and encourages career development opportunities.
- Flexible work schedule with a culture encouraging work life integration.
- On-site opportunities to focus on personal well-being and development provided by our Wellness Committee Volunteer Committee and Harman Womens Network
Professional development opportunities through HARMAN Universitys business and leadership academies and extensive course catalog
#LI - Remote
#LI-NW1
$ 66000 - $ 96800
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Required Experience:
Unclear Seniority
A Career at HARMANAs a technology leader that is rapidly on the move HARMAN is filled with people who are focused on making life better. Innovation inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together youll discover that at HARMAN you can ...
A Career at HARMAN
As a technology leader that is rapidly on the move HARMAN is filled with people who are focused on making life better. Innovation inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together youll discover that at HARMAN you can grow make a difference and be proud of the work you do every day.
About the Role
The Program Administrator plays a critical role in supporting the sales operations administrative functions for Harman. Your primary responsibilities will involve reviewing maintaining and initiating customer documentation including programs and agreements with particular emphasis on the renewal processes. This position requires a high level of organization and a keen attention to detail ensuring all required documents are timely and complete. The ideal candidate excels at handling complex workflows ensuring document accuracy and effective cross-departmental communication.
You will play an integral role supporting sales finance and legal teams upholding the highest standards of accuracy timeliness and organization with respect to customer documentation.
Your Team:
The Program Administrator reports directly to the Director Sales of Sales Operations. This position has no direct reports.
What You Will Do:
- Develop and monitor customer program and contract lifecycles flag key dates obligations renewals and risks from initiation to deactivation.
- Support training and guidance on process and expectations.
- Maintain organized system of digital records and status reports.
- Ensure Sales partners provide proper and complete documentation reporting and filing of all contractual records.
- Accountable for all documentation completeness including required DocuSign.
- Customer account creation and maintenance based on program and agreements.
- Support cross-functionally to ensure customer accounts are appropriately maintained based on review of sales-related contracts including customer agreements dealer distributor rep agreements program letters and applicable addendums.
- Collaborate with internal and external stakeholders to streamline contract workflows and support process improvements cross functionally.
What You Need
- Bachelors degree in contract management business management or related fields.
- 3 years experiencing directly managing customer program and/or contract lifecycles.
- Excellent communication and presentation skills both written and verbally.
- Ability to manage multiple tasks and meet deadlines.
- Proficiency in Microsoft Office Suite (Word Excel Outlook)
- Eagerness to learn and grow in a sales operations environment.
- Ability to work effectively within a high growth dynamic fast speed and changing matrixed environment.
What is Nice to Have
- DocuSign Experience
- Familiarity with contract management software.
- Experience with SAP ERP and/or a similar ERP system is preferred.
What Makes You Eligible
- Be willing to travel up to 10%.
- Successfully complete a background investigation and drug screen as a condition of employment
What We Offer
- Access to employee discounts on world class HARMAN products (JBL Harman/Kardon etc.)
- Opportunity to collaborate with talented teams across the world.
- Inclusive and diverse work environment that fosters and encourages career development opportunities.
- Flexible work schedule with a culture encouraging work life integration.
- On-site opportunities to focus on personal well-being and development provided by our Wellness Committee Volunteer Committee and Harman Womens Network
Professional development opportunities through HARMAN Universitys business and leadership academies and extensive course catalog
#LI - Remote
#LI-NW1
$ 66000 - $ 96800
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Required Experience:
Unclear Seniority
View more
View less