Polish-Speaking Service Desk Analyst
About the Role
Join a modern IT service environment in Budapest as a Polish-speaking Service Desk Analyst. You will support users assist with technical queries and help deliver a smooth IT experience across the company.
What You Will Do
-
Provide first-level technical support to Polish-speaking users
-
Diagnose and resolve basic IT issues remotely
-
Log incidents and requests in the system with high accuracy
-
Maintain communication with users until resolution
-
Escalate advanced technical issues to specialist teams
Requirements
-
Fluency in Polish (C1) and good English communication
-
Experience in IT support or customer service is preferred
-
Strong interest in technology and user support
-
Ability to stay organized and professional in a fast-paced environment
-
Ability to work in Budapest (on-site or hybrid depending on project)
What We Offer
-
Competitive salary
-
Private medical insurance and strong learning support
-
Full training provided
-
Friendly multicultural team environment
-
Real opportunities to grow in IT service management
If you want to develop your IT skills while using your Polish language daily this role in Budapest is an excellent opportunity for your next career step.
Polish-Speaking Service Desk Analyst About the Role Join a modern IT service environment in Budapest as a Polish-speaking Service Desk Analyst. You will support users assist with technical queries and help deliver a smooth IT experience across the company. What You Will Do Provide first-level tec...
Polish-Speaking Service Desk Analyst
About the Role
Join a modern IT service environment in Budapest as a Polish-speaking Service Desk Analyst. You will support users assist with technical queries and help deliver a smooth IT experience across the company.
What You Will Do
-
Provide first-level technical support to Polish-speaking users
-
Diagnose and resolve basic IT issues remotely
-
Log incidents and requests in the system with high accuracy
-
Maintain communication with users until resolution
-
Escalate advanced technical issues to specialist teams
Requirements
-
Fluency in Polish (C1) and good English communication
-
Experience in IT support or customer service is preferred
-
Strong interest in technology and user support
-
Ability to stay organized and professional in a fast-paced environment
-
Ability to work in Budapest (on-site or hybrid depending on project)
What We Offer
-
Competitive salary
-
Private medical insurance and strong learning support
-
Full training provided
-
Friendly multicultural team environment
-
Real opportunities to grow in IT service management
If you want to develop your IT skills while using your Polish language daily this role in Budapest is an excellent opportunity for your next career step.
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