Italian-Speaking Customer Advisor Athens, Greece
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Join a leading multinational customer experience company and elevate your career in sunny Greece.
If youre fluent in Italian and looking for a stable international role with strong career growth this is a great opportunity to work abroad develop new skills and join a diverse team committed to exceptional customer service.
Job Title
Italian-Speaking Customer Advisor
Location
Athens Greece
(On-site OR Remote from anywhere in Greece depending on project and start date)
Contract Type
Full-time 40h/week
Permanent contract
Responsibilities
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Handle inbound customer inquiries via phone email or chat.
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Assist customers with product questions orders troubleshooting and account issues.
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Record interactions accurately in the CRM system.
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Escalate complex issues following internal procedures.
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Ensure high customer satisfaction and meet quality and performance KPIs.
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Work collaboratively with team leaders and trainers to improve processes.
Requirements
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Native or C2 level Italian.
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B1/B2 English for internal communication.
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Customer-service mindset and strong communication skills.
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Ability to multitask and work in a fast-paced environment.
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EU citizenship or valid Greek work permit.
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Remote option: a stable internet connection and a quiet workspace (if applicable).
Salary
Base salary and bonus.
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14 monthly salaries per year (standard in Greece).
Benefits
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Private Health & Life Insurance.
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25 days annual leave.
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Performance bonus (depending on project).
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Work equipment provided for remote roles.
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Career growth opportunities internal promotions are frequent.
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Multilingual multicultural work environment.
Relocation Package (for on-site positions)
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Flight ticket to Athens.
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Airport pickup.
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2 weeks of paid hotel stay.
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Assistance from a real estate agency to find accommodation.
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Administrative support (AFM AMKA bank account etc.).
How to Apply
If you want to work abroad develop your career and join a fast-growing customer service team send your application now.
Include your CV in English your availability and whether you prefer on-site or remote from Greece.
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Key Skills
- Channel Marketing
- Accounting Tally
- CSS
- Corporate Risk Management
- Hibernate
- Brokerage
