Manager, Assessing
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Job Location:
Roodepoort - South Africa
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Manage and oversee the National Operations of the Assessing and Loss Adjusting functions within the Claims departments to deliver effective and efficient world class customer service in order to excel in operations. To execute on the overall SIL and SIL Claims strategy to manage control and attending to Assessor and Loss Adjustor audits authorizations over-mandate and escalated customer complaints. Perform a mentoring and coaching support function to staff claims call centre service providers and clients on products and technical aspects where specialised knowledge is required in resolving intricate challenges regarding claims relevant to Homeowners Insurance Cover.
Qualifications :
Type of Qualification:
Appropriate Diploma / Degree related to the field of expertise
Appropriate Diploma / Degree related to Leadership
FAIS Compliant
Experience Required
Minimum of 5 years in Leadership Role
Minimum of 5 years as a Building Assessor
Minimum of 3 years experience in the Short-Term Insurance industry
Additional Information :
Behavioural Competencies:
- Judgement exercise
- Client-facing
- Analytical ability
- Communication and building relationships
- Resilience
- Assertive
- Commitment
- Data
- Affinity
- Banks Values
Technical Competencies:
- Communication Skills
- Document Management
- General Administration
- Insurance Operations
- Insurance Processing
- Insurance Products
- Insurance Risk Management
- Risk Management
- Control Evaluation
- Leadership
- Performance Analysis
- Process Improvement
- Budget Management
- Decision-Making
- Training and Development
- Project Management
- Risk Assessment
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
