About the Role:

Grade Level (for internal use):

The Team:The Customer Insights and Commercial Analytics team is a high-impact function operating at the intersection of business intelligence customer experience and commercial strategy. We partner with leaders across the division to transform complex data into actionable insights accelerating revenue growth and margin expansion. Our work is critical to shaping the future of how we serve our global customers through innovation in AI automation and advanced analytics.

The Impact:As a Manager of Analytics you will be at the forefront of translating data into strategic assets. Your leadership will directly influence key business decisions within the Customer Experience organization by delivering predictive insights and actionable recommendations. This role is crucial for driving operational efficiency identifying growth opportunities and shaping our strategic initiatives.

Whats in it for you:

• Lead high-visibility analytics projects that directly impact business strategy and customer experience.
• Utilize and implement advanced analytics including machine learning and predictive modeling to solve complex business problems.
• Mentor and develop a team of talented analysts fostering a culture of innovation and analytical excellence.
• Gain significant exposure by presenting key findings and strategic recommendations to senior leadership.

Responsibilities:

• Lead and oversee analytics projects that provide insights to support the Market Intelligence Customer Experience organizations strategic initiatives.
• Develop and implement advanced analytics techniques such as predictive modeling machine learning and statistical analysis to drive business decisions.
• Collaborate with cross-functional teams to ensure alignment with business goals and deliver actionable insights.
• Ensure data accuracy and integrity by establishing robust data management and validation processes.
• Mentor and guide junior analysts to foster their professional growth and enhance team capabilities.
• Present findings and recommendations to senior leadership and stakeholders to inform decision-making.

What Were Looking For:

• Bachelors degree in data science Statistics Economics or a related discipline with 7 years of experience in the analytics field.
• Proficiency in analytics tools and programming languages such as Python R SQL and data visualization software (e.g. Tableau Power BI).
• Strong understanding and hands-on experience with advanced analytics techniques including predictive modeling machine learning algorithms and statistical analysis.
• Proven leadership skills with experience managing virtual teams and guiding team members.
• Excellent communication skills with the ability to articulate complex findings clearly to non-technical stakeholders.
• Strong problem-solving abilities and the adaptability to thrive in a fast-paced dynamic environment.

About S&P Global Market Intelligence

At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.

For more information visit In It For You

Our Mission:

Advancing Essential Intelligence.

Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity Discovery Partnership

Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

• Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: Hiring and Opportunity at S&P Global:

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.

Required Experience:

Manager