Financial Support Specialist (Student Services Coordinator I or II)

Utah State University Eastern is seeking a Student Services Coordinator I or II Financial Support Specialist to join the One Stop Student Services team. The level of the position will be determined based on the candidates experience and qualifications.

This position provides high-quality customer service and guidance to students faculty staff and community members regarding financial aid and other financial support options. The Financial Support Specialist also collaborates with the Student Money Management Center to offer individualized financial coaching that helps students achieve their educational and financial goals.

The ideal candidate will enjoy helping students navigate complex financial aid processes and develop lifelong money management skills.

Financial Aid Support (65%):

• Assist students with financial aid processes including FAFSA completion verification appeals and loan acceptance.
• Connect students with financial aid counselors and collaborate closely with the Logan Financial Aid Office.
• Plan and host financial aid workshops for current and prospective students at USU Eastern including local FAFSA nights.
• Develop and maintain a communication plan for financial support updates to USU Eastern students.
• Stay up to date by using FSA materials to stay up to date on federal regulations and USU materials to keep up to date on institutional policy.

Money Management Financial Coaching (20%):

• Provide financial coaching for USU Eastern students. Conduct one-on-one coaching sessions to support budgeting credit debt repayment savings and student loan understanding.
• Offer money management workshops and maintain documentation of coaching sessions. Follow up with students as appropriate.
• Collaborate with the Student Money Management Center to ensure consistent support and resources.

Student Services Support (15%):

• Serve as financial support lead for the A-Team student employees; attend meetings and provide training.
• Provide backup cashier and front desk support when needed.
• Schedule appointments and perform general office duties as needed.
• Support overall office initiatives and other duties as assigned.

Minimum Qualifications:

• Student Services Coordinator I:
  • Two years of experience in an office setting or an associate degree/vocational training is required.
• Student Services Coordinator II:
  • Four years of related experience; or an associate degree/vocational training plus two years of experience; or a bachelors degree is required.

Preferred Qualifications:

• Experience with financial aid budgeting or financial coaching.
• Familiarity with Banner Argos and other student information systems.

Along with the online application please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under Resume/CV
2. Cover letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants but not necessarily occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

The One Stop Student Services team at USU Eastern provides comprehensive support to students in the areas of advising financial aid records and student success. The team fosters a welcoming and student-centered environment where every student can thrive.

Founded in 1888 Utah State University is Utahs premier land-grant public service university. As an R1 research institution Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local regional and global communities. USU prepares students to be active civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education USU remains a leader in research discovery and public impact.

USU enrolls 28900 students both online and in person atlocations throughout the state. Utah States 30 locations include a main campus in Logan Utah residential campuses in Price and Blanding and six additional statewide campuses along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years USU Extension has served and engaged Utahns in all of Utahs counties.

Competing at the NCAA Division I level USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports reflecting USUs commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected valued and supported. We seek to recruit hire and retain people from all walks of life who willchampion excellence in education research discovery outreach and believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be recognized our commitment to employees when they namedUtah State the best employer in Utahin 2023.Learn moreabout USU.

The university provides aDual Career Assistance Programto support careers for partners who are also seeking is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability contact the universitys ADA Coordinator in the Office of Human Resources at or.

*updated 09/2025

In its programs and activities including in admissions and employment Utah State University does not discriminate or tolerate discrimination including harassment based on race color religion sex national origin age genetic information sexual orientation gender identity disability status as a protected veteran or any other status protected by University policy Title IX or any other federal state or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring promotion transfer or termination based on race color religion sex national origin age genetic information sexual orientation gender identity disability status as a protected veteran or any other status protected by University policy or any other federal state or local law.

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race color religion sex familial status disability national origin source of income sexual orientation or gender identity. Additionally the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

In all circumstances Utah State University follows state and federal laws related to sex-segregated spaces.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies:

For further information regarding non-discrimination please visit or contact:

U.S. Department of Education

Denver Regional Office

U.S. Department of Education

Office of Assistant Secretary for Civil Rights

*updated 10/2025