Salesforce Administrator & Release Engineer CICD Public Trust (Remote) DH

The Work: ICF seeks an experienced Salesforce System Administrator and Release Engineer to support a Salesforce implementation project for the US Department of Homeland Security (DHS). The project involves deploying a mission-critical application leveraging Salesforces Public Sector Solutions integrated with 3rd party systems and built using Agile methodology.

Job Location: Remote work is authorized. Must support US Eastern time zone working hours.

What You Will Do:

• Help configure and maintain the Salesforce application built on the Salesforce Government Cloud platform ensuring optimal performance security and compliance with DoD and federal standards.

• Manage user accounts roles permissions profiles sharing rules and security settings to support project requirements.

• Customize Salesforce using its native low-code/no-code tools to implement workflows page layouts Experience Cloud sites reports dashboards and other system features.

• Oversee release management processes including setting up the CI/CD pipeline scheduling and executing software releases using DevOps best practices.

• Coordinate with development teams to deploy updates patches and new features ensuring minimal disruption to system operations.

• Support data migration from the legacy system including data validation cleansing and importing into Salesforce.

• Create and maintain technical documentation for system configurations release processes and project deliverables.

• Monitor system performance troubleshoot issues and implement enhancements to ensure long-term system reliability.

• Support gate reviews for system lifecycle checkpoints ensuring all deliverables meet DHS standards.

What You Will Bring With You:

• Active Salesforce Administrator certification.

• 3 years as a Salesforce Administrator for large production orgs.

• 6 months of hands-on experience in DevOps practices including software release management version control and deployment automation (e.g. using tools like Git Jenkins or Salesforce DX).

• Candidate must have a Public Trust or an Active Secret clearance

• U.S. Citizenship is required due to federal contract requirements

• Candidate must reside in the U.S. be authorized to work in the U.S. and all work must be performed in the U.S.

• Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years.

  What We Would Like You To Bring With You:

  • Salesforce Advanced Administrator certification or other technical Salesforce certifications.

  • Demonstrated proficiency in Salesforce configuration (e.g. flows Community Sites custom objects fields validation rules etc.) and org administration (SSO email relay internal & external user administration AppExchange package management etc.)

  • Experience with data migration tools (e.g. Data Loader Salesforce Data Import Wizard) and integration processes.

  • Understanding of DoD and federal government security standards and experience supporting ATO processes.

  • Experience administering OmniStudio components (Flex Cards OmniScripts Integration Procedures etc.)

  • Familiarity with Salesforce Public Sector Solutions components.

  • Experience with Salesforce Government Cloud implementations for federal clients particularly DHS or DoD.

  • Prior involvement in data migration projects from legacy systems to cloud platforms.

  • Prior experience implementing or administering DevOps tools including code repositories scripted actions automated code scans etc.

  • Prior experience delivering user training or creating technical documentation.

• Professional Skills:

  • Highly effective analytical and problem-solving capabilities.

  • Demonstrated critical thinking attention to detail and the ability to produce polished and well-organized written deliverables.

  • Excellent communication and interpersonal skills to interface effectively with team members and federal clients.

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