Lead TQM Utilities

Requisition ID: 441819
Work Area: Consulting and Professional Services
Expected Travel: 0 - 50%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T4
Hiring Manager: Cesar Futema
Recruiter Name: Lucy Emmerson
Additional Locations:

What youll do

As the Lead TQM you will:

• Lead Premium Engagement program
• Support or execute analysis of customer situation/requirements including business requirements program/project IT transformational architecture development infrastructure and operational topics
• Support or execute engagement planning of Premium Engagement services to customer situation/requirements solutions create a value proposition secure customer alignment including working with the account team expert engagement engineer solution or industry experts partners executive sponsors or delivery support teams
• Support engagement quality and execution of Premium Engagement services including governance top issue/escalation management executive reporting & presentations resource staffing contract management and services delivery
• Execute engineering services or resources for end-to-end projects or focused phased activities including design optimization assessment technical integration validation operations escalations empower training and workshops

What you bring

• Strong SAP business and technical solution architecture expertise.
• 10 years of experience with SAPs Enterprise Solutions Industry Solutions Platform Solutions SaaS Solutions Third-Party Technologies or Partner Technologies.
• Experience with SAP HANA S/4 HANA or SAP Business Technology Platform preferred.
• SAP project management value management and quality management practices
• Experience leading design implementation and change management projects
• Pre-sales Solutioning Procurement Contract Lifecycles Contract Renewals and Customer Retention experience
• Experience working with c-levels senior leaders influencers and trusted advisors
• Strong facilitation negotiation and de-escalation skills
• Bachelor or Masters STEM Degree: Science Tech Engineering Math or equivalent experience in the field of technology
• Experience with Utilities industry is highly desirable

Meet your team

SAP Lead Technical Quality Manager is a key member of the Customer Success organization and works with customers with Premium Engagement contracts and is responsible for the overall delivery of contracted services

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team: . Requests for reasonable accommodation will be considered on a case-by-case basis.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Compensation Range Transparency: SAPbelieves the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAPs commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 151900 -340900 actual amount to be offered to the successful candidatewill be within that range dependent upon the key aspects of each case which may include education skillsexperience scope ofthe role location etc. as determinedthrough theselection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements:SAP North America Benefits.

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.

Additional Locations: