Payment Services Specialist

DePauw University is an Equal Employment Opportunity Employer: Women members of underrepresented groups and persons with disabilities are encouraged to apply. Position will remain open until filled.

ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)
Data entry and transferring of payments
Answer phone and email questions
Transact processing/Maintenance
Collections processing for current records and student loan records (including litigation and bankruptcy situations)
Create & maintain account balance lists and applying holds when appropriate
Participate on implementation team of new ERP system as needed

• Maintain confidentiality in all tasks

Web page maintenance as needed
Other duties as assigned

POSITION QUALIFICATIONS
Competency Statement(s)
Accountability - Ability to accept responsibility and account for his/her actions.
Accuracy - Ability to perform work accurately and thoroughly.
Analytical Skills - Ability to use thinking and reasoning to solve a problem.
Customer Oriented - Ability to take care of the customers needs while following company procedures.
Diversity Oriented - Commitment to valuing a variety of different experiences encouraging input and collaboration from campus stakeholders including being mindful of experiences related but not limited to: age gender race ethnicity religion socio-economic status LGBTQ and/or job type.
Financial Aptitude - Ability to understand and explain economic and accounting information prepare and manage budgets and make sound long-term investment decisions.
Interpersonal - Ability to get along well with a variety of personalities and individuals.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Reliability - The trait of being dependable and trustworthy.

SKILLS & ABILITIES
Education: High School Diploma or GED (General Education Degree) required. Associates Degree (two-year college or technical school) preferred.

Experience: Minimum of three years recent banking and/or basic accounting experience required. Workday experience helpful.

Computer Skills: Proficiency in Excel and Microsoft Word.

Communication/Language: Ability to write and speak effectively with groups of students or employees within the University. Ability to read listen to and comprehend instructions correspondence and memos.

Math Ability: Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals.

NonePhysical Demands Lift/Carry
Stand O (Occasionally)
Walk O (Occasionally)
Sit C (Constantly)
Handling / Fingering C (Constantly)
Reach Outward O (Occasionally)
Reach Above Shoulder O (Occasionally)
Climb O (Occasionally)
Crawl O (Occasionally)
Squat or Kneel O (Occasionally)
Bend
Speak O (Occasionally)
F (Frequently)
10 lbs or less F (Frequently)
11-20 lbs O (Occasionally)
21-50 lbs O (Occasionally)
51-100 lbs O (Occasionally)
Over 100 lbs N (Not Applicable)

Push/Pull
12 lbs or less F (Frequently)
13-25 lbs O (Occasionally)
26-40 lbs O (Occasionally)
41-100 lbs N (Not Applicable)


N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5 hrs/day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5 hrs/day)

Other Physical Requirements
Vision (near distance peripheral and depth perception)
Hearing (auditory perception or audition)

WORK ENVIRONMENT
Normal office work environment

We are proud to recognize the active participation of faculty and staff in adding to the heritage of building and supporting vibrant intellectual and creative lives for students and for ourselves. Principles of collaboration respect for each other diversity freedom of expression accountability and service guide the daily decisions and interactions across campus.

DePauw University in affirmation of its commitment to excellence endeavors to provide equal opportunity for all individuals in its hiring promotion compensation and admission procedures. Institutional decisions regarding hiring promotion compensation and admission will be based upon a persons qualifications and/or performance without regard to race color creed religion national origin sexual orientation disability age gender gender identity or gender expression except where religion gender or national origin is a bona fide occupational qualification.

DePauw Universitys goals and commitments are best served if the institution reflects the diversity of our society; hence DePauw seeks diversity in all areas and levels of employment and abides by all local state and federal regulations concerning equal employment opportunities. The University admits hires and promotes individuals upon their qualities and merits.

Employee Benefits Overview

There are many benefits offered to DePauw Employees.

For full time benefits eligible employees these benefits include medical dental and vision insurance. Basic Life insurance Accidental Death & Dismemberment (AD&D) and Long Term Disability are paid for by DePauw University. Full time employees may elect to purchase additional voluntary life insurance for themselves and their voluntary benefitsTuition Remission and Exchange as well as Relocation Allowance are also employee benefits. Seethe Benefits Hub.

All employees may participate in the retirement savings plan as well as employee discounts and access to University resources.

At DePauw we recognize that our employees need to balance work and home. Please refer to University Policies forVacation TimePersonal Time(hourly)andSick Timepolicies in theEmployee Handbookfor more information on these and other benefits. When you need support theCigna Employee Assistancebenefit is available to all employees and their households.

ENJOY ACCESS TO THE AMAZING FACILITIES AND PROGRAMS DEPAUW UNIVERSITY HAS TO OFFER SUCH AS:

• Welch Fitness Center and wellness classes
• Indoor Tennis and Track Center
• University Libraries
• Peeler art galleries
• Green Center for the Performing Arts events and programs
• Ubben lecture series
• Free athletic events
• Bookstore and Starbucks (Greencastle) discounts
• Employee discounted meal plan
• Free parking
• Nature park including walking and biking trails
• Personal duplicating and printing discounts

EEO is the law. Click here for more information.