Senior Manager, Digital Marketing Operations

At Gilead were creating a healthier world for all people. For more than 35 years weve tackled diseases such as HIV viral hepatitis COVID-19 and cancer working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the worlds biggest health challenges and our mission requires collaboration determination and a relentless drive to make a difference.

Every member of Gileads team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions and were looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future you are the key driver in evolving our culture and creating an environment where every employee feels included developed and empowered to fulfil their aspirations. Join Gilead and help create possible together.

Job Description

At Gilead the Digital Strategy and Operations team is an integral part of the companys digital transformation footprint serving as a strategic partner to our brands and prioritizing top-notch digital experiences for US customers.

We are seeking a Senior Manager of Digital Marketing Operations reporting directly to the Director of Digital Marketing Operations. This individual will drive operational excellence in Digital initiatives maintaining comprehensive accountability for digital execution. The successful candidate will manage the efficient and effective delivery of digital programs in line with global standards and best practices collaborating closely with digital marketing capability leads and Brand leads to meet shared goals.

The Digital Marketing Ops Lead holds a pivotal position within the Digital Strategy & Operations (DSO) team overseeing the effective implementation of digital initiatives while promoting a culture of innovation and agility for the Oncology Business Unit.

This role is accountable for converting business objectives into impactful compliant and efficient digital marketing campaigns experiences and solutions that drive engagement among healthcare professionals and patients. The individual will be responsible for the seamless execution of campaigns digital projects and solutions across diverse channels and capabilities including marketing automation websites paid media and analytics.

As an individual contributor the ideal candidate demonstrates a strategic data-driven approach with an omnichannel mindset. This professional will utilize insights to further build out a digital roadmap of learning and optimization across capabilities.

Relocation assistance is not available for this role; we are seeking candidates who are currently local to the bay area.

Key Responsibilities

• Act as a strategic digital operations partner to Oncology brand leads collaborating with marketing teams and agency partners to translate business requirements into effective multi-channel digital campaigns digital experiences and solutions (SFMC Web Paid Media Analytics Content Production).

• Oversee end-to-end campaign or project deliveryfrom requirements gathering to executionensuring projects are on time within budget and meet quality standards.

• Monitor campaign performance analyze results and provide actionable insights to optimize ROI.

• Work with digital project managers to maintain detailed project plans track milestones and communicate progress to stakeholders.

• Ensure compliance with data privacy regulations and global digital standards across all initiatives.

• Identify risks and implement mitigation strategies in partnership with the Digital Marketing Operations team.

• Drive digital innovation by promoting emerging technologies capabilities and fostering agility within the organization.

• Build strong relationships with Marketing Operations Technology and cross-functional teams to ensure alignment and collaboration.

• Serve as a subject matter expert on digital marketing operations best practices processes and systems ensuring continuous improvement.

• Stay current on digital marketing trends and identify opportunities to enhance capabilities.

• Collaborate with Digital Strategy and Customer Experience teams on SOP development rollout and training.

Basic Qualifications:

Bachelors Degree and Eight Years Experience

OR

Masters Degree and Six Years Experience

OR

Ph.D.

Preferred Qualifications

• Proven experience in digital marketing with a strong understanding of digital channels and technologies (Marketing Automation (Salesforce Marketing Cloud) Web Paide Media Social SEO/SEM).

• Proven track record of success in client-facing roles with the ability to build trust and foster long-term partnerships.

• Exceptional presentation skills including the ability to craft compelling narratives and deliver them with clarity and impact.

• Strong communication and interpersonal skills with the ability to influence stakeholders at all levels.

• Strategic thinker with excellent problem-solving abilities and attention to detail.

• Strong project management expertise including risk and client management within the U.S. market; PMP certification preferred.

• Bachelors degree in Marketing Business or related field; MBA or other advanced degree is a plus.

• Experience in highly regulated industries (pharmaceuticals or healthcare) with thorough knowledge of FDA guidelines and U.S. data privacy regulations.

• Excellent communication skills capable of conveying complex ideas to both technical and non-technical audiences and managing stakeholders at all organizational levels.

• Demonstrated ability to lead multiple projects simultaneously delivering high-quality results on time and within budget.

• Proven success in collaborating with cross-functional teams and building strong stakeholder relationships.

• Experience driving digital transformation and managing change initiatives effectively.

• Strong organizational and time management skills with the ability to prioritize competing demands.

• Proactive results-driven mindset with a track record of identifying opportunities and implementing continuous improvement initiatives.

For additional benefits information visit:

Eligible employees may participate in benefit plans subject to the terms and conditions of the applicable plans.

For jobs in the United States:

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