Community Manager

Johnson, TN - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

About Us

Newbury Residential is a leading property management company committed to providing exceptional living experiences to our residents. With a diverse portfolio of properties we pride ourselves on maintaining high standards of quality and service. Our team is dedicated to fostering a positive and engaging community for our residents and employees alike.

Job Overview

As a Community Manager at our communities you will play a crucial role in our property management team. You will be the primary point of contact for prospective and current residents ensuring a welcoming and supportive community environment. Your main responsibilities will include managing the leasing process maintaining high occupancy rates and ensuring resident satisfaction. If you are a motivated individual with excellent communication skills and a passion for affordable housing we encourage you to apply.

Position Responsibilities

Leadership & Property Operations

Oversee all day-to-day operations of the community to ensure a well-run organized resident-focused environment.
Supervise onsite staff including Assistant Managers Leasing Specialists and Maintenance teams.
Establish clear expectations provide training and maintain accountability across all departments.
Ensure office operations leasing processes and resident services run smoothly and professionally.

Financial Performance

Oversee rent collection delinquency follow-up and payment processing to maintain financial health.
Manage the propertys operating budget and monitor expense control.
Approve invoices coordinate with vendors and track purchasing.
Review financial occupancy and performance reports; implement action plans as needed.

Leasing & Marketing Leadership

Drive leasing performance to maintain strong occupancy and achieve monthly goals.
Oversee application processing screening and accurate data entry.
Ensure online listings photos pricing and availability are updated and competitive.
Lead renewal strategies resident retention efforts and community engagement initiatives.
Support marketing efforts including social media online reviews and outreach partnerships.

Maintenance & Property Excellence

Partner with the Maintenance Supervisor to ensure timely unit turns completed work orders and consistent curb appeal.
Conduct regular property inspections and address deficiencies quickly.
Monitor preventative maintenance programs and ongoing building needs.
Coordinate emergency responses professionally and efficiently.

Resident Relations & Community Culture

Serve as the primary point of escalation for resident concerns handling them with professionalism and fairness.
Enforce community policies in a respectful consistent manner.
Support resident events and engagement activities that build community connection.
Maintain a welcoming inclusive and service-focused environment.

Compensation & Benefits

Competitive Salary
Health Dental and Vision Insurance
Generous Paid Time Off
401K with Company Match
Ongoing Training and Professional Development Opportunities

Join Our Team

If you are an experienced property management professional with a passion for affordable housing and the flexibility to travel we encourage you to apply. This is a unique opportunity to support communities across the country and make a meaningful impact while growing within a mission-driven organization.

Our Core Values

At Newbury Residential our team members embody our values in everything we do:

Honesty at Our Core acting with transparency and integrity in every interaction.
People Centered Approach putting our residents and prospects first always.
Innovation bringing creativity and fresh ideas to how we serve and market our communities.
The Newbury Standard striving for excellence in design service and performance.
Empowering Respect fostering inclusivity collaboration and dignity across our teams and communities.

How to Apply

Interested candidates are invited to submit their resume and cover letter detailing their qualifications and experience. To be considered as a top candidate please submit a 1-3 minute video along with your application answering the following questions:

What excites you most about this role
What unique qualities will you bring to our team

Please include Community Manager - Newbury Residential in the subject line and email to or call 931.378.8488 and leave a voicemail.

Requirements

Position Requirements

Outgoing with previous leasing or sales experience in property management real estate or hospitality preferred.
Minimum 3 years of experience as a Community Manager is a plus
Strong knowledge of Fair Housing laws and leasing compliance standards
Demonstrated leadership skills and experience managing or mentoring property teams
Exceptional organizational and time-management skills with the ability to prioritize multiple tasks across various locations
Excellent communication interpersonal and problem-solving abilities
Proficiency in Microsoft Office Suite (Word Excel Outlook) and property management software (Entrata preferred)
Creative mindset with experience in social media management and grassroots marketing.
Ability to work independently and as part of a team
Strong sales and negotiation abilities

Necessary Special Requirements

Valid Drivers License and reliable transportation
Ability to lift up to 25 pounds and navigate properties with stairs uneven surfaces or outdoor terrain
High school diploma or equivalent required; college degree in Marketing Business or related field a plus.
Ability to work flexible hours including some evenings and weekends as needed.
Professional customer-focused and results-driven approach.

Required Experience:

About UsNewbury Residential is a leading property management company committed to providing exceptional living experiences to our residents. With a diverse portfolio of properties we pride ourselves on maintaining high standards of quality and service. Our team is dedicated to fostering a positive a...