WHO WE ARE:
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings efficient energy solutions integrated infrastructure and next generation transportation systems that work together seamlessly. Bring your passion for innovation and we will challenge you to help us create a better tomorrow.
BEGIN YOUR CAREER WITH A FOCUS ON TOMORROW!
WHY THIS ROLE EXISTS:
MWPC (Marketing Wen Portals and Commerce) IT is accelerating the adoption of AI to improve how Marketing plans creates localizes and measures digital engagement. This role turns ideas into secure reliable AI services that integrate with our Marketing web platforms and CRM ecosystem supporting ongoing programs like application rationalization (AppRat) and content platform modernization.
WHAT YOU WILL DO:
Design & build AI services for Marketing usecases (e.g. content assistance knowledge retrieval campaign analysis) including prompt orchestration retrievalaugmented generation guardrails and evaluation pipelines.
Integrate AI components with MWPC platforms (web/CMS and analytics) and our Marketing CRM stack (Salesforce/GPCRM) collaborating with architecture data and marketing operations teams. 5
Productionize models & workflows using engineering best practices: versioning CI/CD configuration management automated testing observability and performance tuning.
Partner on AppRat execution by replacing redundant utilities with shared AI capabilities and by instrumenting measurable outcomes (cost performance quality). 234
Contribute to solution design: author lightweight diagrams sequence/dataflow views and integration contracts for services you build; participate in design and code reviews.
Data stewardship & compliance: apply privacy security and dataclassification controls appropriate to Marketing data; follow internal standards for model and data governance.
Continuous improvement: prototype new patterns (e.g. embeddings stores functioncalling tool use) and share findings via demos documentation and patterns libraries.
PREFERRED DEGREE BACKGROUND:
Business Information Systems
Electrical Engineering
Computer Science
Math Sciences
DESIRED SKILLS:
Be creative think outside the box and dont be afraid to challenge the status quo
Have excellent communication skills and an ability to influence people
Detail-oriented with strong analytical and problem-solving skills
Be open to interact with people from different backgrounds and cultures
Build relationships and work successfully in global teams take initiative and possess creativity
Excellent interpersonal skills
Ability to execute in a team environment and on own initiative
Technical acumen and an eagerness to learn
Experience of using software modeling and visualization tools
Pursuing Masters or Bachelors degree in Business Information Systems Computer Science Engineering or other related fields.
Strong verbal and written communication skills.
OTHER NICE TO HAVE:
Experience integrating AI with Salesforce (GPCRM) objects/processes (leads/contacts campaigns content).
Familiarity with web content platforms/CMS used by Marketing and with site/application rationalization workstreams (AppRat).
Knowledge of RAG architectures vector databases prompt management/telemetry and safety frameworks (PII redaction grounding toxicity filters).
Hands on with cloud services (Azure/AWS) containers and infrastructure as code.
Experience with analytics/telemetry for measuring campaign or content outcomes.
HOW WE WORK:
Hybrid at One Albert Quay Cork with focused collaboration windows for workshops demos and retrospectives.
Lightweight docsfirst engineering (diagrams READMEs) and shared patterns for reuse.
Partner mindset with Marketingcodesign solutions measure business value iterate quickly.
LOCATION:
Hybrid at Johnson Controls One Albert Quay Cork
Required Experience:
Intern
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation sy ... View more