Customer Service Engineer
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Responsibilities:
- Be responsible for banknote processing systems installation
- Provide service maintenance and after sales services for banknote processing systems
- Handle inquires and complaints from customers
- Provide support on new product launch demo and product presentation
- Be responsible for service documentations (service report and spare parts transaction)
- Spare parts inventory management and control
- Manage and implement preventive and corrective maintenance program to ensure the banknote processing systems in customer sites are in good condition.
- Conduct fault analysis and formulate maintenance and improvement plan
- Compile management report and purpose recommendations for service enhancement
- Audit and facilitate the implementation of service support to compile with safety requirement
- Perform any ad hoc projects as required from time to time; and undertake functions and responsibilities of the company as reasonably assigned by the management.
Job Requirements:
- Degree or Diploma holder in Mechanical /Electronic Engineering /Electrical Engineering or equivalent
- Fresh graduate may be considered as assistant customer service engineer
- Aggressive self-motivated and able to work independently
- Good communication skill coordination and time management skill
- Fluent in speaking and writing English and Chinese
- Good Computer knowledge and literacy
$$ $$ $$ $$ $$ $$
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
G+D shapes trust in the digital age, with built-in security technology in three segments Digital Security, Financial Platforms and Currency Technology.
