Student, Front Desk and Operations Assistant

DEPARTMENT AND LOCATION:
Wachholz Innovation and Entrepreneurship Center FVCC Kalispell Campus

ELIGIBILITY:
Students must be Work Study Eligible (as determined by Financial Aid)

START DATE:
This position will start Fall Semester 2025

LENGTH OF EMPLOYMENT:
Academic Calendar Year 2025/2026

WORK SCHEDULE:

Flexible schedule between Monday and Friday 8:00 a.m. to 5:00 p.m. 10 hours per week but may workup to 19 hours per week. Availability to work some evenings or special events preferred.

DRESS CODE:

Business Casual with appropriate coverage.

POSITION PURPOSE/ROLE:

The Front Desk & Operations Assistant is often the first face people see when they walk into the Center. This role combines hospitality organization and hands-on support to help the Wachholz Innovation and Entrepreneurship Center run smoothly. Greet guests help coordinate events and assist with day-to-day operations playing a key part in creating a welcoming and professional environment. Supports the Director of Wachholz Innovation and Entrepreneurship Center.

POSITION DUTIES:
Under minimum supervision:

• Greet and assist visitors students and community members in a professional friendly manner.
• Provide information about the Centers programs events and resources.
• Help set up take down and support events and workshops.
• Maintain the cleanliness organization and readiness of shared spaces.
• Assist with scheduling communications and light administrative tasks (e.g. printing materials managing sign-ups).
• Support social media or marketing efforts (posting events taking photos updating displays).
• Track attendance and collect feedback from participants.
• May perform other like duties as assigned

STUDENT SKILL DEVELOPMENT:
Communication skills critical thinking planning collaboration customer service professionalism

PREDICTED OUTCOME:
Critical thinking collaboration communicating effectively customer service professionalism

STUDENT EMPLOYMENT GUIDELINES:

• Students must be enrolled in a minimum of six (6) credits for fall or spring semester to qualify for student employment.
• Students may not work beyond 19 hours per week during semester.
• Student workers shall be actively engaged; no use of cell phones (except in case of emergency) or social media.
• Student workers shall demonstrate a commitment to the job with adherence to work schedule effective communication/interpersonal skills and quality customer service skills to be a representative of FVCC.

MINIMUM QUALIFICATIONS:

• Must be a current FVCC student enrolled in a minimum of 6 credits per semester and
• Must be Work Study Eligible (as determined by Financial Aid)
• Strong communication and interpersonal skills
• Ability to work independently
• Ability to be reliable and punctual
• Comfortable using technology (email Google Workspace event platforms).
• Ability to be professional consistently provide quality customer service to customers visitors and coworkers and
• Ability to problem-solve and follow directions and be self-motivated and
• Possesses a cooperative spirit in working with peers supervisors students and the public

PREFERRED QUALIFICATIONS:
An interest in entrepreneurship marketing or event management.
Experience working in customer service hospitality or administrative settings.
Availability to work some evenings or special events.

STUDENT SKILL DEVELOPMENT:
Communication skills critical thinking planning collaboration customer service professionalism

PREDICTED OUTCOME:
Critical thinking collaboration communicating effectively customer service professionalism

EQUAL EMPLOYMENT OPPORTUNITY:FVCC is an equal opportunity employer. It is FVCCs policy that all individuals are entitled to equal employment opportunities regardless of race color religion creed political ideas sex gender identity sexual orientation age marital status veterans status service in the uniformed services as defined by state and federal law physical or mental disability national origin or ancestry except as authorized by law. These protections extend to all management practices and decisions including recruitment and hiring practices appraisal systems promotions and training and career development programs as required by federal and state laws.

REASONABLE ACCOMMODATIONS FOR PERSONS WITH DISABILITIES: FVCC provides reasonable accommodations upon request to qualified individuals with disabilities during all phases of employment including the application and selection process. No applicant will be penalized as a result of such a request.

ASSISTANCE IN COMPLETING APPLICATION:Students who need assistance in applying for current job opportunities may contact Valerie Clement Human Resources Partner Recruitment or .

Student employment offers students a growth opportunity to prepare them for future careers and as ambassadors of Flathead Valley Community College.