Bilingual English and Spanish Customer Service Desk Agent

Unisys

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profile Job Location:

Salt Lake, UT - USA

profile Monthly Salary: Not Disclosed
Posted on: 18 hours ago
Vacancies: 1 Vacancy

Job Summary

What success looks like in this role:

Answers moderately complex questions following guidelines and using judgment based on experience with related incidents and service handled include support of hardware software client and COTS applications as well as network and user administration. Escalates complex problems to other resolver teams or problem solving and analytical skills to effectively resolve challenging L1 agents in ongoing day to day questions related to client incidents requests and queries.

You will be successful in this role if you have:

High School Diploma or GED required
May require technical certification or Associate Degree
Generally 1-2years experience in area of responsibility

**MUST BE BILINGUAL - English and Spanish

**MUST be located in SLC UT

Unisys offers an outstanding benefits package featuring unlimited paid time off a 401(k) plan comprehensive healthcare HSA matching ongoing learning opportunities and more! Were committed to supporting work-life balance and investing in your future success.


At Unisys we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!

This role may require access to export-controlled commodities and technology. Therefore to conform to U.S. export control regulations applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age caste citizenship color disability family medical history family status ethnicity gender gender expression gender identity genetic information marital status national origin parental status pregnancy race religion sex sexual orientation transgender status veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein or cannot otherwise complete your expression of interest without additional assistance and would like to discuss a request for reasonable accommodation please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). US job seekers can find more information about Unisys EEO commitment here.


Required Experience:

Unclear Seniority

What success looks like in this role: Answers moderately complex questions following guidelines and using judgment based on experience with related incidents and service handled include support of hardware software client and COTS applications as well as network and user administration. Escalates c...
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Key Skills

  • Corporate
  • Lighting
  • Marketing & Advertising
  • Back Office

About Company

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Unisys is a global information technology company that specializes in providing industry-focused solutions integrated with leading-edge security to clients in the government, financial services and commercial markets. Unisys offerings include security solutions, advanced data analytic ... View more

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