L1 Support Senior Analyst
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day 80000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.
Could you be the full-time SOC Manager in LOCATION were looking for
Your future role
Take on a new challenge and apply your cybersecurity expertise in a cutting-edge field. Youll work alongside collaborative and dynamic teammates.
Youll play a pivotal role in protecting our infrastructure and ensuring a secure environment for our operations. Day-to-day youll work closely with teams across the business (IT facilities threat intelligence and vulnerability management) oversee security operations and implement governance and compliance measures and much more.
Youll specifically take care of leading SOC analysts and managing incident response processes but also driving continuous improvement in SOC workflows and detection capabilities.
Well look to you for:
Leading and managing SOC analysts across multiple shifts to ensure 24/7 security monitoring and incident response
Overseeing threat detection and response using SIEM NIDS and endpoint protection platforms
Administering and maintaining Trellix ePO for endpoint security and policy enforcement
Monitoring and managing alerts from Network Intrusion Detection Systems (NIDS)
Coordinating incident tracking and resolution using ServiceNow
Collaborating with IT and facilities teams via Maximo for infrastructure-related security events
Developing and managing shift rosters to ensure optimal coverage and reduce analyst fatigue
Ensuring SOC operations align with internal policies and external regulatory requirements (e.g. ISO 27001 NIST GDPR)
Driving automation and optimization of SOC workflows and alert triage
Generating and presenting regular reports on SOC performance incident trends and threat landscape
All about you
We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead weve listed some that we think will help you succeed and grow in this role:
Bachelors or Masters degree in Cybersecurity Information Technology or related field
Minimum 10 years of experience in cybersecurity with at least 35 years in SOC operations and team leadership
Strong experience with SIEM platforms Trellix ePO NIDS ServiceNow and Maximo
Solid understanding of incident response malware analysis and threat intelligence
Relevant certifications such as CISSP CISM GCIA GCIH CEH or equivalent
Experience with cloud security monitoring (AWS Azure GCP)
Familiarity with the MITRE ATT&CK framework and threat modeling
Knowledge of scripting and automation (Python PowerShell)
Experience managing SOC operations in a hybrid or global environment
Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay so you can grow and develop new skills and experiences throughout your career. Youll also:
Enjoy stability challenges and a long-term career free from boring daily routines
Work with new security standards for rail signalling
Collaborate with transverse teams and helpful colleagues
Contribute to innovative projects
Utilise our flexible and inclusive working environment
Steer your career in whatever direction you choose across functions and countries
Benefit from our investment in your development through award-winning learning
Progress towards senior leadership roles or specialized technical expertise
Benefit from a fair and dynamic reward package that recognises your performance and potential plus comprehensive and competitive social coverage (life medical pension)
You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!
Important to note
As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.
Required Experience:
Senior IC
Key Skills
- IT Experience
- Problem Management
- Desktop Support
- Citrix
- Mobile Devices
- Windows
- Customer Support
- Help Desk
- Operating Systems
- Technical Support
- Troubleshooting
- Application Support
About Company
Leading the way to greener and smarter mobility worldwide, Alstom develops and markets integrated systems that provide the sustainable foundations for the future of transportation.
