Process Improvement Knowledge
Familiarity with process mapping and workflow analysis.
Understanding of methodologies like Lean Six Sigma or Kaizen.
Knowledge of Business Process Management (BPM) tools.
Process Modeling Tools: Proficiency in software such as Visio Bizagi ARIS or IBM
Blueworks Live for modeling processes.
Data Visualization: Using tools like Power BI Tableau or Excel to present process data
and performance metrics.
Process Automation: Familiarity with robotic process automation (RPA) tools like UiPath
Automation Anywhere or Blue Prism.
Communication Skills
Clear and effective verbal and written communication.
Ability to present findings and recommendations to diverse audiences.
Active listening skills to gather input from stakeholders.
Ability to explain process changes and improvements to both technical and non-technical
stakeholders.
Stakeholder Engagement: Collaborating with different departments to gather insights validate
findings and gain buy-in.
Report Writing and Presentation: Preparing clear and concise reports and presenting findings
effectively.
Interpersonal Skills
Ability to collaborate across departments and teams.
Conflict resolution and negotiation skills.
Strong customer-focused mindset.
Attention to Detail: Precision in documenting processes and changes and thoroughness in testing
new processes or systems.
Analytical Skills
Data Analysis: Proficiency in collecting interpreting and analyzing data to make evidence-based
decisions.
Critical Thinking: Ability to evaluate processes and propose innovative solutions for
improvement.
Gap Analysis: Identifying discrepancies between current and desired process states and
recommending actionable solutions.
SKILLS AND EXPERIENCE
Skilled in lean training process improvement methodologies.
Drives programs to closure on time and under budget.
Experience in process delivery model operating model
Strong analytical and decision-making skills
Exceptional time management organizational and negotiation skills
Excellent communication skills written verbal and strong presentation skills. Ability to motivate
and lead teams by influence.
Able to translate customer feedback into meaningful solutions is a self-motivated multitasker with
high attention to detail.
Experience level of resources: > 5 years
Work Location: Bangalore
Working shift timing: Available until 2pm est
Remote working / Work from office /Hybrid: Hybrid 3-4 days in office
Process Improvement Knowledge Familiarity with process mapping and workflow analysis. Understanding of methodologies like Lean Six Sigma or Kaizen. Knowledge of Business Process Management (BPM) tools. Process Modeling Tools: Proficiency in software such as Visio Bizagi ARIS or IBM...
Process Improvement Knowledge
Familiarity with process mapping and workflow analysis.
Understanding of methodologies like Lean Six Sigma or Kaizen.
Knowledge of Business Process Management (BPM) tools.
Process Modeling Tools: Proficiency in software such as Visio Bizagi ARIS or IBM
Blueworks Live for modeling processes.
Data Visualization: Using tools like Power BI Tableau or Excel to present process data
and performance metrics.
Process Automation: Familiarity with robotic process automation (RPA) tools like UiPath
Automation Anywhere or Blue Prism.
Communication Skills
Clear and effective verbal and written communication.
Ability to present findings and recommendations to diverse audiences.
Active listening skills to gather input from stakeholders.
Ability to explain process changes and improvements to both technical and non-technical
stakeholders.
Stakeholder Engagement: Collaborating with different departments to gather insights validate
findings and gain buy-in.
Report Writing and Presentation: Preparing clear and concise reports and presenting findings
effectively.
Interpersonal Skills
Ability to collaborate across departments and teams.
Conflict resolution and negotiation skills.
Strong customer-focused mindset.
Attention to Detail: Precision in documenting processes and changes and thoroughness in testing
new processes or systems.
Analytical Skills
Data Analysis: Proficiency in collecting interpreting and analyzing data to make evidence-based
decisions.
Critical Thinking: Ability to evaluate processes and propose innovative solutions for
improvement.
Gap Analysis: Identifying discrepancies between current and desired process states and
recommending actionable solutions.
SKILLS AND EXPERIENCE
Skilled in lean training process improvement methodologies.
Drives programs to closure on time and under budget.
Experience in process delivery model operating model
Strong analytical and decision-making skills
Exceptional time management organizational and negotiation skills
Excellent communication skills written verbal and strong presentation skills. Ability to motivate
and lead teams by influence.
Able to translate customer feedback into meaningful solutions is a self-motivated multitasker with
high attention to detail.
Experience level of resources: > 5 years
Work Location: Bangalore
Working shift timing: Available until 2pm est
Remote working / Work from office /Hybrid: Hybrid 3-4 days in office
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