Compliance Administrator

Hours of Work:35 per week

Closing date:5thDecember 2025

Interviews:10th December 2025

At MSV Housingwerecommitted to making sure our customers havegood qualitysafe homes andourCompliance Administratoriskey to making this happen.

We are looking to recruitanenthusiastic individualwith fantasticorganisationalskills to join our established adminprovidesprovide administrativeclericaland secretarial support to the Compliance Managerdeliveringan excellent customer service in all areas of the Asset management engagement with residents clients andthird partystakeholders.

In addition we are looking for candidates that have a passion to advocate on behalf of people and communities.

Whatdo ourCompliance Administratordo;

• Provide Administrative and Data Support Assist the Compliance Manager and team with document preparation data systems management and service delivery.

• Manage Compliance Records and Reporting Maintainaccuraterecords and coordinate assurance reporting for regulatory and statutory compliance.

• Support Compliance Systems and Processes Update andmonitorproperty compliance data (e.g. fire safety asbestos water testing) and produce regular reports.

• Coordinate Appointments and Contractor Liaison Arrange inspections meetings and liaise with contractors and suppliers to ensuretimelyservice delivery.

• Ensure Effective Documentation and CustomerService Handle filing invoices satisfaction surveys and respond to queries tomaintainhigh service standards.

Whatwe are looking for;

• Good standard of general education with a minimum of 5 GCSEs or equivalent at Grade C or above including English and Maths.

• Experience of compliance management systems in a social housing context

• High levelsof IT literacy including Microsoft Office and in use of data management systems

• Experience of responding positively to customer queries and complaints conscientiously and diligently with attention to detail

We offer a range of great benefits including:

• Flexibility on where you work with home working kit provided

• 33days holiday per yearplus bank holidays andaholidayabuyscheme.

• Company pension scheme with up to 10% matched contributions

• Company fundedaccess to a health cash plan where you can claim back costs of everyday health treatments such as opticaldentaland much more.

• Enhanced sick pay with up to 3 months full pay and 3 months half pay

• Health and Wellbeing Support including an employeeassistanceprogramme free counselling mental health first aiders andnumerouswellbeing initiatives

• Life assurancesubject to being a member of our company pension scheme.

• Learning and development to support you to develop the skills you need to fulfil your role and progress in your career

• Commitment to Equality and Inclusion with employee network groups covering anti-racism LGBTQ disability and long-term health conditions carers and menopause.

MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of therole;howeverweencourage candidates tosubmitan ammonised CVif they can do so.

MSV are also committed to supporting you to balance work and life including with any caring or parental responsibilities you might have and have a range of flexible working options and wellbeing support available to all colleagues tofacilitatethis.

For more informationabout the role please visit ourcareers page where you will find a candidate packand apply for the role. you wish to discuss the roles informally please contactDebroah HigginsCompliance Manager on .

Interviews are scheduled to take on10thDecember 2025howeverinterviews may be carried out throughout the recruitment process and the role closed ifa suitable candidate is strongly recommend candidates to apply early.

Werepassionate about inclusion andwedlove to hear from people from diverse backgrounds for this role.

If you are not sure whether you meet our requirements for thisrole butwant to apply. Go ahead. We will decidewhether or notyou are what we are looking for.

We own and manage almost 9000 homes across Greater Manchester Lancashire and West Yorkshire and pride ourselves on being a housing association that retains our original values and missions and continues to deliver a range of housing solutions to the most vulnerable in MSV our main priority has and always will be to deliver and build on the services we provide as a social values embrace equality and inclusion and are genuinely focussed on people. We want better life chances for our people we work with customers to strengthen our business and we want to see fewer homeless people and people in poverty.