BSCO-HCP Engagement- Engagement Ambassador- Senior Associate- Operate

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

At PwC our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients providing advice and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.

In regulatory risk compliance at PwC you will focus on confirming adherence to regulatory requirements and mitigating risks for clients. You will provide guidance on compliance strategies and help clients navigate complex regulatory landscapes.

Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives needs and feelings of others.
Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
Use critical thinking to break down complex concepts.
Understand the broader objectives of your project or role and how your work fits into the overall strategy.
Develop a deeper understanding of the business context and how it is changing.
Use reflection to develop self awareness enhance strengths and address development areas.
Interpret data to inform insights and recommendations.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

Job Description

Title:HCP EngagementAmbassador

Location Posted:

Date Last Modified:

24July 2025

BRIEF COMPANY DESCRIPTION

At PwC we connect people with diverse backgrounds and skill sets to solve important problems together and lead with purposefor our clients our communities and for the world at large. It is no surprise therefore that 429 of 500 Fortune global companies engage with PwC.

PwCs high-performance culture is based on passion for excellence with focus on diversity and inclusion. You will collaborate with and receive support from a network of people to achieve your goals. We will also provide you with global leadership development frameworks and the latest in digital technologies to learn and excel in your career. At the core of our firms philosophy is a simple construct: We care for our people.

Globally PwC is ranked as the 3rd most attractive employer according to Universum. Our commitment to Responsible Business Leadership Diversity & Inclusion work-life flexibility career coaching and learning & development makes our firm one of the best places to work learn and excel.

Apply to us if you believe PwC is the place to be. Now and in the future!

JOB OVERVIEW:

HCP Engagement Managed Services -Experienced Associateto Sr.Associate

Preferred Title:HCPEngagementAmbassador

Education/Certifications:Agraduate with relevant experience inlife science meetings & eventspharmaceutical device or healthcare setting working withHCPsHCOsor Patients.

Roles and Responsibilitiesgenerally:Acts as the point of contact for HCPs HCOs patientsand stakeholdersbothpre-and-postengagement providing high-qualityinteractions.Responsibilitiescanincludebut are not limitedto:addressing external expertonboarding challengessupporting the issuance ofcontracts as neededfacilitatingredlinerequests andescalationshandlingcomplexexternal expertinquirieswith a high degree of care andfollow throughsupportinginvoice/paymentqueriesand answering business owner questions.Additionalrole requirements include facilitatingtravel requests andquestions between HCP and travel agency for non-cross-border engagements. This is anexternal expert (HCPHCOand patient)and stakeholder-facing role requiring professionalism service orientation and compliance awareness.

Responsibilities may include but are not limited to:

General engagement support:Answer questions and conduct outreach to business owner/stakeholdersor HCPsas needed as it relates to HCP/HCOonboarding activity requestscontractingtravel requirementsinvoicingand payments

Contracting:

Facilitateoffline HCP/HCO contract execution between HCP/HCO and internal signor

Reviewcontractredline requeststo adhere toestablishedstandardsand escalate to Legal for review

Conduct outreach to follow up with business owners and/or HCP/HCO for outstanding contracts

Facilitate contract amendment requests by liaising with business owners and HCP/HCOs as necessary

Travel & Logistics:

Address complex HCP/HCO scenarios as it relates to activities contracts travel or payments

FacilitateHCP travelrequest submission

Communicate HCP travel arrangements to business owners and HCPs

Post engagementsupport:

Support the reconciliationandrecordation ofHCP logistic expenses in system of recordincluding:

Collecting and reconciling activity invoices in system of record;

Review and categorize invoice items by spend type and HCP participation;

Supportthe transition of engagement to post-engagement team members and addressquestionsrelated toHCP payments ortransfer of value data

Other:

Learn and supportadoption of automations andtoolsrelated toHCPHCOorPatientengagement

Manage deliverables on or ahead of deadlines and reporting any issues/risks beforehand

Any other responsibility that flows naturally and logically to this role

Skills:

5 -9 years of experience withinhealthcareprovider engagements

Strong understanding of HCP engagement complianceand regulatory environment bothdomestically and internationally preferably experience withobtaining country or institutional authorizations as applicable.

Significant customer service experience with ability to consistently deliver white glove serviceto customers

Strong professional communication skills

Ability to logically and critically evaluate HCP HCO and Patient engagement and follow process steps applyresearch skillstoidentifyissues and solution challenges for resolution

Experiencewithcontractingusing templates and supporting redline requests

Familiarity withadvanced Excel HCP engagement software and CRMs

Strong English languagespokenreading comprehension and writing skills

Self-directed team player with ability to work in a fast-paced environment with attention to detail and astrong emphasis on qualityaccuracyand accountability.

5PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms each of which is a separate legal entity. Please see for further details. This content is for general information purposes only and should not be used as a substitute for consultation with professional advisors.

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Travel Requirements

Not Specified

Job Posting End Date

Required Experience:

Senior IC

Industry/SectorNot ApplicableSpecialismManaged ServicesManagement LevelSenior AssociateJob Description & SummaryAt PwC our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients providing advice and solutions. They help organisations navigate complex ...