Accommodation and Supported Housing Advisor

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type: Onsite Worker

Salary: Starting Salary is 26824 (Level one) rising to 27694 (Level three) pro rata for part-time

Location:Housing Solutions Loxley House Station Street Nottingham NG2 3NG

Weve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity youve been looking for Read on to find out more

Working for Nottingham City Council has great benefits. As well as competitive pay great leave entitlement and access to a generous pension scheme we strive to create an innovative inclusive and progressive work culture where everyone is supported to do and be their very best.

In return we are looking for people like you - people who are innovative driven and committed to serving and improving Nottingham. So if you are passionate about making a difference to the lives of those who live and work in our city we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

Promoting the Councils vision values aims objectives and priorities actively and effectively putting our citizens first through the delivery of best value services the post holder is responsible for providing housing advice and assistance helping prevent homelessness and assisting in the allocation and management of temporary and supported accommodation used by homeless citizens and those in Housing need. This will include; intervening on behalf of people facing homelessness advocating to prevent homelessness occurring administrating accommodation resources and assisting inquiries under the Housing Act 1996 VII ( as amended).

About You

The ideal candidate will have

A commitment to providing a high quality customer focussed service

An ability to communicate complex issues on a face to face basis demonstrating tact diplomacy sensitivity and customer care

An understanding of homelessness and the Housing Act 1996 in order to investigate possible duties owed to citizens

General knowledge of safeguarding

Practical knowledge of IT Systems including a variety of software packages including Word Excel and PowerPoint to produce documents and the aptitude to learn new systems as required.

This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English is an essential requirement for the role.

A DBS enhanced check for a regulated activity is required for this post.

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do not where you do it. We offer different working arrangements depending on the role including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional informationfor applicants page.

For informal enquiriesplease contact Liana Burrell Gateway Temporary & Supported Accommodation Manager at

Closing Date: 07 December 2025

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held:TBC

If you have any technical issues when completing your application please contact our Employee Service Centre: applying to this job you agree to ourTerms & Conditions.