Partner Experience Specialist (CEE Region)

Join the Worldwide Leader in Corporate Travel & Expense Management Services as a Sales Operations Business Specialist for our new strategic alliance with American Express GBT. SAP Concur is the worlds leading provider of business services that automate Corporate Expense Management. Established in 1993 Concurs solutions are used in over 90 countries around the world and are trusted by more organizations than any other provider of Expense Management solutions.

SAP Concur has established a transformative strategic alliance with American Express Global Business Travel (Amex GBT) creating an industry-leading integrated solution for travel and expense management. This partnership combines SAP Concurs best-in-class spend management platform with Amex GBTs world-class travel management services to deliver exceptional value savings and control to Enterprise and SMB customers.

We are looking for a Partner Experience Specialist in the Central and Eastern European Organization starting immediately. This role sits at the intersection of partner sales finance and operations providing critical commercial and administrative support to our partner ecosystem. The Partner Experience Specialist plays a key role in ensuring smooth deal execution compliance and partner satisfaction working closely with the Sales organization and other Subject Matter Experts such as Legal Revenue Recognition Pricing Contracting and Governance Risk & Compliance (GRC).

This is an excellent opportunity for an early-career professional looking to gain hands-on experience in commercial operations deal management and partner enablement within a dynamic international environment.

What youll build

1. Commercial Support & Deal Coordination

• Work on moderately complex commercial and operational topics requiring collaboration and sound judgment.

• Act as a main point of contact for sales teams internal and partner stakeholders regarding partner-related deals and requests.

• Support the deal approval process ensuring timely and compliant review in line with internal and partner policies and procedures.

• Prepare and review Deal Notification / Online Order Forms ensuring consistency with company templates and legal standards.

• Communicate proactively with Program Leads and sales teams regarding updates or potential issues that may affect deal closure or customer contracts. Propose practical solutions to maintain efficiency and compliance.

1. Partnership Operations & Support

• Provide operational and administrative support to the partnership teams.

• Deliver assigned sub-projects and outcomes independently within defined policies and processes.

• Handle queries through ensuring resolution within defined SLAs and maintaining high satisfaction levels.

• Promote digital tools and resources to streamline engagement.

• Support the creation and maintenance of digital assets and documentation for sales enablement.

1. Cross-Functional Collaboration

• Work closely with Legal Pricing Finance and GRC to ensure all deals meet compliance revenue recognition and risk management requirements.

• Collaborate with interdisciplinary teams to improve commercial processes and tools.

• Clearly and professionally convey information across teams and management providing timely and constructive feedback and ensuring alignment.

• Balance accuracy and speed under pressure maintaining focus on simple efficient and compliant processes.

• Operate effectively in a fast-paced dynamic and multicultural environment.

What you bring:

• Bachelors degree in Finance Business Administration Economics Law or related field.

• 2-3 years of relevant experience (internships or entry-level roles in sales operations partner management or commercial support preferred).

• Strong analytical and problem-solving skills with attention to detail and accuracy.

• Excellent communication and interpersonal skills in English.

• Competence in Microsoft Office CRM systems or similar enterprise tools (SAP experience is a plus).

• Ability to work both independently and collaboratively across departments.

Where you belong:

As a Partner Experience Specialist you will gain hands-on exposure to:

• Revenue Recognition Pricing Contracting and Quote Support

• Commercial deal execution and compliance

• Partner engagement and enablement strategies

• Cross-functional collaboration with Legal Finance and Sales Operations

• Working in a global multicultural team at the heart of the business

WHAT WE OFFER

We work inone of the coolest offices in Prague(google the Concur Prague office for review). Following the pandemic team members have been equipped to work from home in support of our daily activities.

Free gym massages ping-pong or table football. We enjoy our social events team buildings or internal ping-pong league. We are also proud to represent SAP Concur in various sport events.

We offeryearly bonus plan fully subsidized meal vouchers 25 days holiday plus 4 extra days off to work at a charity or not-for-profit organization of your choice 6sick days contribution to pension and health insurance cafeteria system SAP shares program referral bonus different trainings (language courses etc.) flexible work schedule.