Insurance Advisor

Vancouver - Canada

Monthly Salary: $ 50000 - 70000

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Truthfulness Fairness Value Loyalty

As one of Canadas largest insurance providers Western has more than 220 locations across Canada. With over 2100 team members our actions are anchored in our Guiding Principles Truthfulness Fairness Value and Loyalty. We take care to deliver the right insurance solution every time so our customers can live confidently.

CONTACT CENTER - INSURANCE ADVISOR

Are youlooking for a flexible work from home opportunity Our Contact Centre is hiring remote ContactCentre Insurance Representatives!

Our Insurance Advisors are responsible for proactively meeting customers needs in a high volume this ever-changing environment we are looking for team members who are passionate about customer service that like to have fun and celebrate their successes together.

Here is what a typical day looks like

Manage incoming call queues and maintain low wait times
Answer customer inquiries striving for one touch resolution for the customers
Optimize sales opportunities in each call while prioritizing customers needs
Quickly access information from online databases to complete customers transactions
Make outbound calls for customer policy renewals and account reviews
Adapt your sales strategy based on the nature of your call and customers priorities

The value you bring

Level 2 General Insurance License required
2-3 years in a sales or customer service role demonstrated passion for exemplary customer service
Professional experience building rapport with customers over the phone and through email

Location: Remote in British Columbia Canada

Hours: Full Time 37.5 hours/week

Mon-Friday 7am-7pm PST
Saturdays 9am-5pm PST

Salary Range: $50000 - $70000

Requisition: 82379

What if I dont meet every requirement

If youre excited about the role but your experience doesnt check every box we still encourage you to apply. You may be the right person for this role or we might have another that suits you even better!

At Western we are dedicated to building a diverse inclusive and authentic workplace in the communities we work and live in If you have questions or require accommodationplease reach out to us.

Required Experience:

Unclear Seniority

Truthfulness Fairness Value LoyaltyAs one of Canadas largest insurance providers Western has more than 220 locations across Canada. With over 2100 team members our actions are anchored in our Guiding Principles Truthfulness Fairness Value and Loyalty. We take care to deliver the right insurance s...