Customer Due Diligence Investigations (CDDI) Analyst

About the Position:

As the Customer Due Diligence Investigations (CDDI) Analyst you will play a critical role in supporting the banks financial crime prevention efforts by conducting comprehensive reviews of new and existing customers to ensure compliance with the Bank Secrecy Act (BSA) Know Your Customer (KYC) standards and Office of Foreign Assets Control (OFAC) requirements. Your role is responsible for performing customer due diligence (CDD) and ongoing monitoring to identify assess and mitigate potential financial crime risks in accordance with regulatory expectations and internal policies.

What You Will Do:

• Conduct CDD reviews on new and existing customers to assess potential risks in accordance with KYC and OFAC regulations.
• Analyze complex ownership structures sources of funds geographic exposure and business activities to determine risk and identify red flags or escalation needs.
• Review and validate customer documentation for completeness accuracy and compliance with internal policies and regulatory standards.
• Monitor customer transactions and account activity to detect unusual or potentially suspicious patterns; escalate findings to AML Investigations as appropriate.
• Collaborate with relationship managers operations and compliance teams to resolve due diligence issues and ensure a risk-based approach to onboarding and reviews.
• Maintain detailed accurate and audit-ready documentation of due diligence findings and decision rationales.
• Stay current on regulatory developments industry best practices and emerging risks related to financial crime compliance.
• Support audit and regulatory examination activities by providing documentation and subject-matter input as needed.
• Assist in developing and delivering training or guidance to internal stakeholders on CDD/KYC processes policy updates and quality standards.
• Perform other duties as assigned.

What Were Looking For:

• A bachelors degree in finance business criminal justice or related field required. Commensurate work experience will also be considered.
• A minimum of one year of experience in KYC (CIP/CDD) financial crimes compliance or customer onboarding within a banking or financial services environment required.
• Knowledge of customer risk due diligence best practices required.
• Exceptional analytical problem-solving and communication skills.
• Proficiency in research tools data systems and Microsoft Office applications.

Working Conditions/Demands:

• Professional office setting.
• Primarily sedentary position requiring long periods of time working at a computer.
• Must be able to move throughout the office and buildings to obtain or relay information.
• Must be able to perform the essential functions of the position with or without reasonable accommodation.

Who Are We

Were not just another bank and were not looking for just another employee. Since 1999 First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes we really were the first state-charted FDIC insured bank to operate entirely online and we have been leading the way ever since.

We seek the game changers the innovatorsthose who challenge the status quo because change really is the only constant. Ready to join a team of imaginative driven individuals like you Its your career you deserve to imagine more. Keep reading we think you will like you what see.

Why Join Us

Our success has been driven in part by four core competencies customer focus teamwork adaptability and initiative. Collectively they define our actions and are at the heart of all we do. As a result weve been fortunate to have been named numerous times as an Indianapolis Star Top Workplace and one of the Best Banks to Work For! Headquartered in downtown Fishers our newly-built state-of-the-art 175000 square foot facility headquarters was designed with our team in mind and features an 18000 square foot open air deck named The Backyard with fire pits covered pergola waterfall and foliage to create a momentary escape from the work day. Beyond that the onsite fitness center with the latest equipment and ergonomically-designed workstations help promote health and wellness. Have we mentioned free snacks soft drinks and beer available on tap Want more How about unlimited volunteer time off and social events to bring us all together to have some more. Why just imagine more take the first step and apply today.

Our benefits package includes the following and so much more:

• Medical Dental and Vision Insurance for Full-Time employees - Eligibility begins on day one of employment
• 401(k) Retirement Plan with Generous Match for Full-Time and Part-Time employees - Eligibility begins on day one of employment
• Professional Development Reimbursement
• At Least 3 Weeks Paid Vacation Annually - For New Employees Paid Vacation is Adjusted Based on Start Date
• Eleven Paid Holidays
• Paid Volunteer Time
• Annual First Internet Bank-branded merchandise allowance

Equal Opportunity Employer - Women Minorities Veterans and Individuals with Disabilities

If you are a California resident you may be entitled to certain rights regarding your personal information. Additional information about our data collection practices and location specific notices is available on our privacy policy. Click here to read more.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c). Click here to read more.