Spa Manager Resort

Perugia - Italy

Monthly Salary: EUR 40000 - 40000

Experience Required: 4-5years

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

A luxury resort located in the heart of Umbria is seeking an experienced and dynamic Spa Manager to lead all spa operations and ensure an exceptional guest experience. This role requires a highly professional leader with strong operational skills a passion for wellness and the ability to maintain the highest standards of service in a refined environment. The selected candidate will oversee the spa team treatments retail operations wellness programs and guest satisfaction.

Requirements

Lead and manage daily spa operations to ensure seamless service delivery and outstanding guest experiences.

Supervise train and motivate a team of therapists receptionists and wellness professionals.

Develop and maintain treatment menus wellness programs and seasonal offerings in alignment with the resorts luxury standards and brand identity.

Ensure compliance with all health hygiene and safety regulations.

Manage inventory retail sales supply orders and cost control.

Collaborate with other departments including Rooms Division F&B and Marketing to support integrated guest experiences and cross-promotions.

Implement guest feedback processes and continuously improve service quality.

Monitor financial performance prepare reports and contribute to budgeting and forecasting.

Maintain a strong presence on the spa floor to support team performance and guest engagement.

Qualifications & Experience

Minimum 35 years of spa management experience preferably in a luxury hotel or resort environment.
Strong leadership communication and team development skills.
Excellent understanding of spa treatments wellness programs and high-end service standards.
Solid knowledge of operational procedures budgeting and revenue management.
Fluency in English required; Italian is a strong advantage.
Professional certifications in wellness spa management or related fields are preferred.
Strong guest-focused attitude with a commitment to excellence.

Personal Attributes

Professional discreet and able to handle confidential information.
Highly organized detail-oriented and solutions-driven.
Positive inspiring and able to cultivate a harmonious work environment.
Passionate about wellness hospitality and luxury service.

Required Skills:

Proven experience as a bartender in a fast-paced nightlife or hospitality environment Excellent knowledge of mixology and drink presentation Strong communication and interpersonal skills Positive energetic attitude with a team-player mindset Tattoos and piercings are welcome we celebrate individuality! English proficiency required