Membership Services Specialist

Membership Services Specialist
Full-Time Owasso OK $40000-$45000

The Owasso Chamber of Commerce is seeking a dynamic Membership Services Specialist to join our team. This role is the heartbeat of our member engagement efforts-connecting local businesses to opportunities strengthening relationships and driving growth in our community

As the Membership Services Specialist youll design and execute strategies that recruit new members retain existing ones and elevate overall satisfaction. Youll be the go-to resource for members ensuring they feel supported connected and valued. This position offers the chance to make a direct impact on Owassos business community while working closely with Chamber leadership and volunteers.

What Youll Do

• Serve as the primary contact for member onboarding inquiries and support.
• Develop and implement membership recruitment and retention strategies.
• Coordinate Ambassador activities including ribbon cuttings groundbreakings and mentoring new members.
• Support Leadership Owasso by recruiting applicants and assisting with class logistics.
• Assist with the Annual Investment Campaign securing sponsors and supporting fundraising efforts.
• Prepare membership reports for the Executive Committee and Board of Directors.
• Collaborate with Chamber staff to plan and execute events and programs throughout the year.

Youll Be a Great Fit If You Have...

• Bachelors degree in Marketing Communications Business Administration or related field.
• 2 years of experience in marketing membership management or customer service (nonprofit/Chamber experience preferred).
• Strong communication and interpersonal skills with a customer-first mindset.
• Experience with CRM platforms and database management.
• Proven success in meeting or exceeding recruitment or sales goals.
• Valid drivers license and reliable transportation

Preferred Skills: Graphic design event planning and familiarity with economic development or business advocacy.

Compensation & Benefits

• Salary: $40000$45000
• Cell phone allowance annual performance bonus eligibility
• 3 weeks of Paid Time Off per year

Work Environment

• Office-based; Monday - Thursday 8am-5pm Friday 8am-12pm.
• Occasional hours outside of normal business hours for events and programs.
• Local travel required for member visits and community events.

Why Join Us

This is more than a job-its a chance to shape the future of Owassos business community. Youll build meaningful connections support local entrepreneurs and play a key role in advancing the Chambers mission to grow Owasso.

Ready to make an impact Apply today and help us strengthen the voice of business in Owasso!

Required Experience:

IC