Reporting & Analytics Developer

Department: Business Intelligence Work Arrangement: Hybrid-remote (must live in MA or CT)

Reporting & Analytics Developer

Way Finders is a Top Workplaces for Nonprofit organization named as an employer of choice because our employees said so!

At Way Finders we are passionately invested in lifting up the regions people places and systems. Though our team performs a wide variety of functions we are united by our shared mission: to build and advocate for a thriving region; to improve the stability and economic mobility of families and individuals; and to develop and manage a robust range of safe affordable housing options.

Interested in joining our team of dedicated professionals Way Finders is currently seeking a Reporting and Analytics Developerin our Business Intelligence department. The Reporting and Analytics Developer (RAD) supports programmatic operations through ownership of software user access; maintenance and configuration of large data sets; troubleshooting technical issues for proper escalation; and through collaboration with program managers for efficient accurate data collection needs. The RAD creates reviews and updates data dashboards plus creates and maintains data warehouses.

Benefits include: 20 days of accrued paid time-off in year one 15 holidays annually Health dental and vision insurance options FROM DAY ONE Educational assistance Medical Reimbursement Account Dependent Care Account 403(b) retirement plan with employer match Life insurance Short-term and long-term disability insurance Transportation benefits Employee Assistance Program Annual staff picnic!

Wage starts between $65000 and $77000 per year depending on equivalent qualifications. Interested applicants must submit a resume and cover letter; applications will be accepted until the position is filled.

The candidate may work in a hybrid-remote capacity but must live within an easily commutable distance (MA & CT). Regular in-office work and meetings are required.

Responsibilities include:

• Work independently to gathermaintain and configure large data sets via Microsoft Excel with great attention to detail
• Support several projects at one time and be able to re-prioritize as needed
• Troubleshoot and triage any database technical issues and report or escalate tomanagement orIT as needed
• Collaborate with team members on data validation deriving key insights coordination & task prioritization and communicate updates about fixes/edits to tools & programs used for collection
• Partner closely withprogram managers and leadersto develop processes for existing and future data collection needs
• As needed and assigned createreview and update data dashboards that arerelevant highly functional andclearto appropriate personnel
• Proactivelyproposeworkflow improvementsolutions toensureefficiency andimprove the quality of data collection/reporting
• Collaborate in developing andmaintaininga data warehouse; use efficient programming language ()
• Contribute to improvements in projects byidentifyingany issues proposing enhancements intoolsand working on continuous improvement of protocol and process
• Create process documentation training materials best practicestoassistData Analystin their efforts torepresentdata with charts and graphs for easy consumption by client stakeholders
• Continuously evaluate existing databases tools and processes for employee training and task management
• Report project status adhere to key timelines and milestonesidentifydata gaps and serve as aconduitbetween operational and technical teams
• Compile reports thatdetermineservice velocity and the effectiveness of our customer service and case management processes
• Add and delete users from programmatic software applications and tools utilized throughout theorganization
• Provision and de-provision database access as needed and in a timely manner
• Manage project tasks and schedulestomeet project deadlines
• Assistwith special projects or work assignments as assigned

Requirements include:

5 years equivalent or related working experience with 1 year as a field specialist; a combination of experience plus a Bachelors degree may be a substitute
Experience using MS Office including Word Visio and PowerPoint
Experience using PowerBI and ability to use programming languages such as SQL
Intermediate/Advanced Excel skills and familiarity with VLOOKUP INDEX/MATCH and other Excel formulas
Experience using Salesforce Counselor Max HAPPY or other client or case management databases
Excellent communication strong organizational skills and very detailed-oriented
Comfortable working in a fast paced highly collaborative dynamic work environment
Demonstrated proactive behavior in addressing issues and problems
Excellent written and oral communications skills for technical and non-technical content
Ability to effectively operate with flexibility in a fast-paced constantly evolving team environment with minimum supervision and a high degree of autonomy

Way Finders is an Equal Opportunity Employer. This position is available to all without regard to race color religion national origin disability age gender or gender identity sexual orientation political affiliation or veteran status. We provide reasonable accommodation for qualified individuals.