Cloud Technician 2nd Line
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Job Location:
Port Talbot - UK
Monthly Salary:
£ 28000 - 38000
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Cloud Technician (2nd Line)
Salary:
Location: South Wales customer sites
Hours: 37.5 per week
Type: Full-time Permanent
Recruiting via: Hatched Talent Solutions
The Opportunity
Hatched Talent are supporting a growing IT services provider in South Wales thats looking for a skilled Cloud Technician (2nd Line) to strengthen their Microsoft support team.
This role is ideal for someone who loves getting hands-on with Microsoft 365 and Azure thrives on solving complex technical issues and wants a customer-facing role where their work genuinely makes a difference.
What Youll Be Doing
- Deliver and support Microsoft Cloud solutions for a range of clients (Microsoft 365 & Azure).
- Act as the escalation point for 1st line issues diagnosing resolving and communicating clearly with users.
- Configure Microsoft 365 Azure Intune Defender and related products.
- Support post-implementation applications (training provided).
- Stay sharp by testing and evaluating new tools and releases.
What Were Looking For
Essential
- 3 years experience delivering or supporting Microsoft Cloud environments.
- Strong technical skills in Microsoft 365 and Azure administration.
- Confident communicator who takes ownership and sees tasks through.
- Full UK driving licence (travel to client sites required).
Desirable
- Microsoft certifications (MCP / MCSA / MCSE).
- Experience with Intune Defender PowerShell or VoIP.
The Offer
Salary between (DOE)
37.5 hours per week
Based in South Wales with some travel to customer sites
Excellent scope for development and certification support
Ready to Apply
If youre ready to take the next step in your IT career and become a trusted technical partner to clients wed love to hear from you.
Apply today via Hatched Talent Solutions and well be in touch to talk through the opportunity.
Required Experience:
IC
Key Skills
- IT Sales and Marketing
- Instrument Maintenance
- IT Service Management
- Insurance
- Chemical
About Company
51-100 employees
In a dynamic and competitive market, businesses require innovative recruitment solutions to access the right talent efficiently. Hatched Talent Solutions is founded on the passion of delivering collaborative, personalised, solutions-based recruitment services that address specific bu ... View more
