Associate, Critical Environments Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

What this job involves - We are seeking a highly organized and detail-oriented Associate Critical Facilities Operations to provide essential administrative and coordination support for our mission-critical Research & Development (R&D) laboratory portfolio. This role is a key partner to two Critical Facilities Managers (CFMs) enabling them to focus on high-level technical oversight and strategy.

The Associate will be the administrative backbone of the facilities team responsible for coordinating vendor activities administering the change management process and maintaining meticulous documentation across a wide range of sites. This position emphasizes strong process management and communication skills to ensure the smooth efficient and safe execution of all maintenance and operational tasks within our critical lab environments.

Key Responsibilities

Administrative & Work Coordination

• Coordinate and schedule all preventative and corrective maintenance with vendors across multiple sites ensuring no scheduling conflicts and minimal operational impact.

• Administer the sites change management control process by processing work requests tracking approvals and communicating schedules to all stakeholders.

• Process and track all Method of Procedures (MOPs) ensuring documentation is complete and filed correctly before work begins.

• Serve as the primary point of contact for contractor onboarding and scheduling ensuring they have the necessary site access and awareness of safety protocols.

• Maintain the master schedule of all maintenance activities for the sites supported providing clear visibility to the CFMs and lab teams.

Documentation Compliance & Reporting

• Maintain accurate and organized records of all maintenance activities engineering logs MOPs and incident reports in the Computerized Maintenance Management System (CMMS).

• Compile data and assist in preparing regular reports on system performance vendor activities incidents and key performance indicators (KPIs) for the CFMs.

• Support compliance efforts by maintaining records required for local state and federal regulations and assisting with audit preparations.

• Document outcomes of facility-related incidents and track the completion of corrective actions as identified by the CFMs during root cause analysis (RCA).

Operational & Financial Support

• Assist the CFMs in overseeing facility operations by tracking work orders monitoring vendor performance against service level agreements (SLAs) and escalating issues as needed.

• Develop a working knowledge of the labs critical MEP infrastructure to effectively coordinate work and understand operational risks.

• Support budget tracking by processing invoices tracking purchase orders and providing data to the CFMs for operational and capital budget management.

• Assist in maintaining the documentation for disaster recovery and business continuity plans.

Qualifications

Required:

• Experience: 2-4 years of experience in a coordination or administrative role within facilities management property management construction or another technical environment.

• Education: Associates or Bachelors degree in Facilities Management Business Administration or a related field; equivalent professional experience will be considered.

• Technical Knowledge: A fundamental understanding of facilities operations and Mechanical Electrical Plumbing (MEP) concepts.

• Process Management: Exceptional organizational skills with proven experience in a process-driven environment (e.g. managing work orders change controls or complex schedules).

• Vendor Coordination: Experience coordinating with external vendors contractors or service providers.

• Skills: Excellent communication multitasking and problem-solving skills with a strong customer service orientation and high attention to detail. Proficient with Microsoft Office Suite.

Preferred:

• Experience using Building Management Systems (BMS) or Building Automation Systems (BAS) to monitor systems.

• Hands-on experience with a Computerized Maintenance Management System (CMMS).

• Familiarity with critical environments such as laboratories data centers or cleanrooms.

• Experience with budget tracking purchase orders and invoice processing.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.

Location:

Job Tags:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia SC ordinance this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance JLL will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.