Commercial Excellence Manager
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Commercial Excellence Manager
Customer Engagement Team
Kuala Lumpur Malaysia
Are you passionate about driving frontline excellence with the goal of achieving commercial excellence while delivering exceptional customer engagement Do you have demonstrated capabilities in leading frontline effectiveness and performance management We are looking for an experienced Commercial Excellence Manager to join our Customer Engagement Team at Novo Nordisk in Kuala Lumpur Malaysia. If this excites you then read on and apply today!
Your new role
As the Commercial Excellence Manager at Novo Nordisk you will:
- Lead sales force performance management by owning designing and managing the sales force Incentive Schemes and pay-out in alignment with the Leadership Team and regional office.
- Steer sales force effectiveness by providing expertise on portfolio prioritization optimal field force sizing/restructuring sales territory designing & sizing optimal sales resource allocation and quarterly in-market target setting exercise.
- Drive and orchestrate regular profiling segmenting and targeting (PST) activities in collaboration with cross functional stakeholders.
- Lead the analytics and evaluation of sales force effectiveness metrics ensuring high frontline effectiveness and productivity including working in collaboration with Training Manager to design a solid sales coaching plan & high adoption of Big5 capabilities and providing the Leadership Team with regular review on KPI performance tracking and improvement plans.
- Support high quality in-field execution and ensure the multi/omni-channel customer engagement model is successfully followed and identify opportunities to improve multi/omni-channel planning and execution processes and approaches overall.
- Keep teams informed on frontline effectiveness progress best practices in multi-channel/digital and associated metrics and outcomes.
- Develop new insights and meaningful recommendations and influence business partners at all levels to incorporate in decision making.
Your new department
The Commercial Excellence Manager will be part of the Customer Engagement team reporting to the Customer Engagement Director in Malaysia. Based in Malaysia you will join a collaborative and innovative team devoted to enhancing customer interactions and driving business success. The atmosphere is dynamic and fast-paced offering opportunities to make a significant impact and contribute to the growth of Novo Nordisk in the region.
Your skills & qualifications
Were looking for a new Commercial Excellence Manager who will thrive in a high-paced dynamic environment. Youll bring with you:
- A Masters/BS/BA Degree with specialization in business marketing and/or finance desired with at least 7 - 8 years of relevant experience within Commercial Excellence sales or marketing preferably in Pharmaceutical/Healthcare industry with exposure to regional stakeholders.
- Essential to have strong stakeholder communication social leadership and negotiation skill with experienced in leading cross-functional teams/projects.
- High degree of fluency in spoken and written English required.
- Outcome-oriented with entrepreneur mindset demonstrated data-driven and analytical capability with the ability to work effectively independently to ensure the deliverable of projects/tasks.
- Expert level for MS Office suite (Excel PPT) with high level of proficiency in data modelling and simulation.
Working at Novo Nordisk
Every day we seek the solutions that defeat serious chronic diseases. To do this we approach our work with an unconventional spirit a rare determination and a constant curiosity. For over 100 years this unordinary mindset has seen us build a company unlike any other. One where a collective passion for our purpose mutual respect and a willingness to go beyond what we know delivers extraordinary results.
Deadline
3 December 2025. Applications are reviewed on an ongoing basis and the position may be closed before the deadline.
Novo Nordisk is currently in the process of adjusting job titles globally. Please note that the job title listed in this advertisement may be subject to change. More detailed information will be provided during the recruitment process.
Novo Nordisk is not your typical healthcare a modern world of quick fixes we focus on solutions to defeat serious chronic diseases and promote long-term health. Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science make healthcare more accessible and treat prevent and even cure diseases that affect millions of lives. Because it takes an unordinary approach to drive real lasting change in health.
#LI-AMS1
Required Experience:
Manager
Key Skills
- Forecasting
- Hyperion
- Cost Management
- Construction Estimating
- QlikView
- Bus Driving
- Analysis Skills
- HubSpot
- Salesforce
- Market Research
- negotiation
- Financial Planning
About Company
You will be part of the Gulf Cluster sales team based in Qatar. You will report to the Country Sales Manager. The local team consists of approx 10 employees, and has highly-engaged and experienced members that are looking for a new teammember.
