Sr Software Development Engineer (Puls8 OpenEBS)

Role:

DataCores comprehensive product suite includes OpenEBS a leading cloud-native storage solution for Kubernetes environments. We are seeking a skilled Kubernetes Engineer to join our OpenEBS / Puls8 team in Bangalore. This is a critical hybrid role combining product development with customer support responsibilities. You will be developing cloud-native storage solutions while providing technical support to our premium enterprise customers.

Key Responsibilities:

Development:

Develop features and improvements to OpenEBS / Puls8 in a well-tested performant manner

Work with Product Management to iterate on new features for cloud-native storage solutions

Solve technical problems of significant scope and complexity in distributed storage systems

Provide mentorship for junior engineers and contribute to code reviews

Customer Support:

Provide L1/L2 technical support for OpenEBS / Puls8 customers through email phone and incident tracking

Troubleshoot complex Kubernetes environments and storage-related issues

Collaborate with development teams to reproduce diagnose and escalate technical issues

Participate in on-call rotation for critical customer environments

Mandatory Qualifications:

Bachelors or Masters in Computer Science or related field

7-8 years of product development experience with 3 years in storage/cloud-native technologies

Strong proficiency in one or more: Rust Golang C or Python

Deep hands-on experience with Kubernetes in production environments

Solid understanding of distributed systems networking and Linux operating systems

Experience with container technologies and cloud-native storage concepts

Proficiency in Git unit/integration testing and CI/CD workflows

Strong troubleshooting and problem-solving abilities

Excellent written and verbal communication skills in English

Desirable Qualifications:

Contributions to open-source projects particularly in Kubernetes ecosystem

Experience with OpenEBS or similar cloud-native storage solutions

Certified Kubernetes Administrator (CKA) or similar certification

Familiarity with monitoring tools (Prometheus Grafana)

Prior technical support experience on complex software products

What we offer:

Opportunity to work on cutting-edge cloud-native storage technology direct impact on product direction and customer success hybrid role allowing diverse skill development collaborative environment with world-class engineering teams and significant growth opportunities.

Work Schedule:

Flexible hours aligned to customer base needs (APAC/EMEA/US support windows). On-call rotation includes some weekend and holiday coverage.