FSRC BT INS Sales and CRM BA
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Job Summary
At EY were all in to shape your future with confidence.
Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
Role Sales and CRM BA
Level - Senior
Responsibilities Skills and Expertise -
Act as a trusted advisor in understanding and analysing clients business problem / vision conduct current state assessment with business stakeholders via workshop questionnaire interview etc analyse the collected datapoints / artefacts and provide meaningful insights / recommendations for future state design.
Any of below domain / function expertise are preferred
Sales and CRM B2B / B2C sales strategy sales planning lead & funnel mgmt. field & territory mgmt. Customer Relationship Management (CRM) capabilities Sales operating models design business case & transformation roadmap development.
- Design and implement CRM strategies tailored to the insurance sector focusing on customer engagement retention and satisfaction.
- Hands on experience in capturing business requirements for CRM capability implementation.
- Work closely with cross-functional teams including sales marketing and IT to align CRM initiatives with business objectives.
- Strong understanding of CRM platforms (e.g. Salesforce Microsoft Dynamics) and their application in the insurance industry
- Document user stories and acceptance criteria while collaborating with onshore counterpart(s).
- Support test planning test case design test execution along with business stakeholders.
Must have vertical & Industry Experience in Insurance sales / CRM transformation.
EY Building a better working world
EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.
Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.
Key Skills
- Junit
- Customer Service
- Freelancing
- Industrial Safety
- ACCA
- Arbitration
About Company
Bij EY Studio+ creëren we transformatieve ervaringen die mensen in beweging brengen en markten vormgeven. We combineren design, technologie en commercieel inzicht, aangevuld met EY.ai, een verenigend platform en aangedreven door ons volledige spectrum van diensten.
