Member Solutions Specialist- Part Time

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profile Job Location:

Bowling Green, OH - USA

profile Monthly Salary: Not Disclosed
Posted on: 29 days ago
Vacancies: 1 Vacancy

Job Summary

About the Position
Were looking for a detail-oriented Member Solutions Specialist to support a variety of transactional card services and risk-management this role youll help ensure accurate processing of member transactions support debit/credit card operations assist with the Premium Overdraft Program (POP) and provide excellent service to members and internal teams.

What Youll Do

  • Process daily ACH RDC A2A and share draft files including exceptions and adjustments

  • Support debit and credit card platforms troubleshoot card issues and help prevent fraud

  • Review new accounts overdrawn accounts and risk-related activity

  • Assist with wire transfers levies garnishments and regulatory compliance tasks

  • Research and resolve account errors while maintaining confidentiality and accuracy

What Were Looking For

  • Associate degree or equivalent experience

  • 3 years of related experience (financial institution teller or card services strongly preferred)

  • Strong analytical communication and customer service skills

  • Proficiency with Microsoft Office and financial systems

Why Join Us
Youll be part of a collaborative team that supports our members and upholds our Credit Unions mission and values. This role offers opportunities to learn grow and make a direct impact on member experience.


Required Experience:

IC

About the PositionWere looking for a detail-oriented Member Solutions Specialist to support a variety of transactional card services and risk-management this role youll help ensure accurate processing of member transactions support debit/credit card operations assist with the Premium Overdraft Prog...
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Key Skills

  • Bidding
  • Apps
  • Benefits
  • Corporate Recruitment
  • Android Development

About Company

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Service One Credit Union in Kentucky offers banking solutions including checking accounts, savings accounts, mortgages, auto loans, home equity loans, HELOCs and credit building. Bank online, with our mobile app, or visit one of our conveniently located branches.

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