Opportunities Clerk 3 (Scheduler)
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Posted on:
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1 Vacancy
Job Summary
Competition # :47489
Department:Opportunities and Social Development
Location:WINDSOR
Type of Employment:Term
Union Status:NSGEU - NSPG
Closing Date:30-Nov-25(Applications are accepted until 11:59 PM Atlantic Time)
About Us
Through our services we advocate and help vulnerable Nova Scotians be independent self-reliant and secure. We work collaboratively across the province with a strong dedicated network of supports and staff to achieve desired and shared outcomes for all.
About Our Opportunity
As a key team member the Scheduler will report to the Manager Service Delivery Access & Transportation and will play a vital role in the development coordination and upkeep of our regional access and transport schedule.
This isnt your average desk job its a fast-paced environment that demands exceptional multitasking skills the ability to prioritize effectively and the agility to pivot at a moments notice. Alongside managing individual employee and client schedules youll also engage with clients and foster parents sometimes during challenging moments.
If you thrive under pressure excel in juggling multiple responsibilities and are ready to make a meaningful impact this may be a great fit for you.
Primary Accountabilities
Your primary accountabilities will revolve around ensuring the seamless management of schedules requiring regular updates and modifications based on evolving requirements. Youll monitor the regional access and transport schedule ensuring its accuracy and timeliness for a large team and clients that we serve.
In addition to this youll foster strong collaboration with Team Leads Access Support Workers and other departmental colleagues to maintain the schedules integrity and efficiency. Your role will frequently involve engaging with various stakeholders including parents foster parents daycares and other professionals using various communication channels such as phone calls emails and text messages.
Qualifications and Experience
You have four (4) years of related experience in an administrative or coordination environment.
In addition you demonstrate:
- Proven ability to provide outstanding client service especially in crisis-driven situations.
- Adaptability in crisis situations along with the ability to remain composed and makesound decisions under pressure.
- Teamwork and collaboration as well as an ability towork wellindependently
- Effective verbal and written communication along with strong organizational abilities.
- A keen eye for detail to ensure accuracy and precision.
- Proficiency in various computer applications.
Though not required the following are considered assets:
- Knowledge of scheduling practices within an adjusted work-hour environment.
- General understanding of services offered by the Department and other community agencies.
We will assess the above qualifications and competencies using one or more of the following tools: written examination standardized tests oral presentations interview(s) and reference checks.
Equivalency
We recognize equivalent combinations of training education and experience providing opportunities for individuals with diverse backgrounds to contribute their skills and expertise. Equivalencies include but are not limited to:
- A completed related bachelors degree
- A completed related diploma and two (2) years of related experience
Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
Benefits
Based on the employment status and union agreement the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan Health Dental Life Insurance General illness Short and Long Term Disability Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings click here: Benefits for government employees.
Working Conditions
Work is performed in an open office environment which may be stressful as work and interactions with others are continual and interruptive.
This role requires repetitive tasks on a regular basis good hand dexterity for continual phone and computer use and ahigh level of visual and mental concentration.
Accuracy and a high volume of work are expected while meeting deadlines and requests from Social Workers and Access Orders from the Courts.
Additional Information
This is a Term employment opportunity with an anticipated end date of January 31 2027. The appointment status (term temporary or casual) is dependent on the start date of the successful candidate.
What We Offer
- Career Development where you have access to career guidance tools resources and ongoing training for every stage of your career.
- Engaging workplace. Our Employees feel valued respected connected and tuned in. We have forward-thinking policies and strategies.
- Countless career paths.
- Department Specific Flexible working schedules.
Pay Grade: CL 18
Salary Range: $1684.00- $1884.17Bi-Weekly
Employment Equity Statement:
Our goal is to be a diverse workforce that is representative at all job levels of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy and we welcome applications from Indigenous People African Nova Scotians and Other Racially Visible Persons Persons with Disabilities and Womenin occupations or positions where they are under-represented. If you are a member of one of these equity groups you are encouraged to self-identify on your electronic application.
Accommodation Statement:
We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights you require an accommodation throughout the recruitment process please contact us at
This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office employees must apply correctly via this link:
Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant and will only be included if external applications are pursued.
External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.
Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials the results of which must be satisfactory to the employer. We thank all applicants for the interest however only those selected for an interview will be contacted. All questions and concernsmay be directed to
Key Skills
- Employee Orientation
- Operational Risk Management
- Primavera
- Computer Skills
- Primavera P6
- Medical office experience
- Medical Terminology
- Schedule Management
- Production Planning
- Microsoft Project
- Medical Scheduling
- Phone Etiquette
