Manager, Product Operations
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
- Attractive salary plus Superannuation
- Full time ongoing opportunity
- Wadawurrung / Geelong based role (hybrid work from home 3 days a week in office)
About the opportunity
Were looking for a strategic people-centred and technically strong Manager Product Operations to lead the delivery optimisation and ongoing management of WorkSafes technology this pivotal leadership role you will oversee the full product lifecycle from development through to operations ensuring our technology products are efficient sustainable and aligned with WorkSafes organisational strategy.
You will apply a DevSecOps approach to streamline processes uplift service delivery and ensure our products continue to meet customer and organisational needs. With responsibility for product operations service delivery and continuous improvement youll shape how our technology products evolve and perform.
This role is ideal for someone who enjoys balancing strategic thinking with operational excellence and who thrives in a complex high-impact environment.
Key accountabilities include:
- Lead the full product lifecycle adopting modern product development practices to deliver effective user-centred technology solutions.
- Inspire coach and develop high-performing cross-functional teams fostering a culture of trust inclusion accountability and continuous improvement.
- Oversee WorkSafes product and services portfolio ensuring alignment with organisational priorities and delivery of customer and user value.
- Monitor service delivery performance and implement actions to maintain or enhance service levels.
- Establish and maintain operational methods procedures and service delivery standards to support high-quality sustainable technology products.
- Develop organisational policies standards and guidelines for software development refactoring and release management.
- Provide strategic advice on risks issues and dependencies impacting product delivery and broader WorkSafe programs.
- Drive innovation by evolving methods tools and organisational capabilities that support product excellence.
- Lead best-practice systems and software lifecycle methodologies identifying opportunities for operational improvement and efficiency.
- Develop and implement stakeholder engagement and communication plans to ensure alignment and transparency.
- Establish release policies across development and production environments.
- Maintain accurate records of activities in line with organisational and legislative requirements.
Please ensure you review the Position Description herefor additional information on accountabilities for this role.
About you
You are an experienced technology leader with a strong product mindset and a passion for improving how organisations build run and evolve digital products. You know how to bring people together influence at all levels and deliver outcomes in complex regulated environments.
You will also bring:
- Demonstrated experience in a similar role delivering strategically aligned technology solutions within agile squads.
- Demonstrated success designing and deploying CI/CD pipelines and modern DevSecOps capabilities.
- Proven ability to lead motivate and develop high-performing teams.
- Experience operating in complex regulatory environments (government insurance health or similar).
- Highly developed communication conceptual and analytical skills.
- Strong stakeholder engagement capability including acting as a trusted advisor to senior leaders.
- Relevant tertiary qualifications (post-graduate desirable).
Working with us
At WorkSafe our goal is for every employee to feel connected safe and valued within their team for teams to feel appreciated in the workplace and for WorkSafe to be respected in the community.
We believe that a diverse workforce is essential for delivering the best outcomes for the Victorian community. We strongly encourage applications from all individuals including First Nations people people with disabilities those from diverse cultural and linguistic backgrounds and individuals of all sexualities and genders.
Whats next
Applications close 11:00pm Friday 28th November 2025. Click the link to apply and join us in making a difference to Victorian lives.
Only applications submitted via the WorkSafe Careers website will be considered.
Preferred candidates will be required to satisfactorily complete a Nationally Coordinated Criminal
History Check and/or other checks as required for the position as part of the recruitment process.
Eligibility for ongoing employment with WorkSafe Victoria requires Australian or New Zealand citizenship or permanent residency.
Due to the volume of applications received individualised feedback will only be provided to candidates who progress to interview stage.
For further enquiries please contact TA Specialist Nadia Cardozo via email
Required Experience:
Manager
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
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