Key Responsibilities
Service Operations
Assist in setting up the restaurant buffet and tables according to service standards.
Help in serving food and beverages to guests under supervision.
Clear tables reset covers and maintain cleanliness during service hours.
Support in banquet setup coffee breaks and event service.
Guest Interaction
Greet guests warmly and escort them to tables when required.
Take basic orders under supervision and communicate them to the kitchen/bar.
Attend to guest needs refill water and ensure a pleasant dining experience.
Handle guest requests and communicate any issues to the supervisor immediately.
Operational Support
Assist in preparing mise-en-place (cutlery glassware napkins condiments).
Learn sequence of service and brand SOPs.
Support room service operationstray setup delivery and clearance.
Maintain stock of service equipment and report shortages or breakage.
Hygiene & Safety
Follow all hotel hygiene sanitation and grooming standards.
Handle food beverages and equipment safely.
Ensure proper cleanliness of restaurant areas service stations and equipment.
Learning & Development
Participate in on-the-job training sessions for service techniques upselling menu knowledge and guest handling.
Shadow senior associates to understand workflow and guest service standards.
Learn billing procedures POS usage and order-taking basics.
Qualifications :
Hotel Management student / Diploma Holder or fresher
Prior internship experience is a plus but not compulsory
Additional Information :
Strong communication and interpersonal skills
Pleasant personality and guest-focused attitude
Basic computer knowledge
Willingness to learn and follow instructions
Confidence and professionalism
Remote Work :
No
Employment Type :
Full-time
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more