Implement and configure ServiceNow HRSD modules including:
Case & Knowledge Management
Employee Service Center (ESC)
Lifecycle Events (Onboarding Offboarding Transitions)
HR Playbooks & Templates
Customize and enhance HR workflows forms record producers and UI pages.
Develop and maintain:
Client Scripts
UI Policies
Business Rules
Flow Designer flows
HRSD-related integrations
Build custom HR solutions using:
Flow Designer & Integration Hub
Service Catalog & HR Catalog Items
HR Knowledge Base and portal enhancements
Apply best practices for HR data privacy security and access control.
Integrate HRSD with external HR systems such as:
Workday
SAP SuccessFactors
Oracle HCM
Develop and troubleshoot REST/SOAP API integrations to ensure accurate and reliable data flow.
Collaborate with HR teams business analysts and platform architects to gather requirements and deliver effective HR solutions.
Provide ongoing support enhancements and platform upgrades related to HRSD.
Participate in testing deployment and documentation of HR solutions.
57 years of hands-on experience as a ServiceNow Developer.
Strong expertise in HR Service Delivery (HRSD) implementations.
Proficiency in:
JavaScript
Glide API
Flow Designer
Business Rules
Client Scripts
Experience with REST/SOAP-based integrations.
Solid understanding of ServiceNow data model ACLs and security best practices.
Strong communication and stakeholder collaboration skills.
ServiceNow Certified System Administrator (CSA).
ServiceNow HRSD Implementation Certification (highly preferred).
Experience with Employee Center / Employee Center Pro.
Familiarity with Agile / Scrum development environments.
Rs.-
Required Skills:
Snowflake Developer
Required Education:
Graduation
IT Services and IT Consulting