Spanish Interpreter BWH
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Job Location:
Boston, NH - USA
Hourly Salary:
$ 22 - 32
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
SummaryResponsible for facilitating the successful delivery of services to patients and family members of various languages.
Follows requests for interpretation collaborating with qualified auxiliary interpreters for comprehensive accommodation of interpretation requests. Provides translation service (both sight translation & written translation) of pertinent materials for patients and families such as written information regarding relevant services pre-operative post-operative discharge instructions patient and family education and follow-up care materials.
Does this position require Patient Care
Yes
Essential Functions
-Serve as a mediator as necessary and when appropriate to enhance communication between staff and patients/family as it relates to medical care and adhere to the standard code of ethics for medical interpreters.
-Keep accurate documentation of interpretation encounters to include relevant data such as location duration and purpose.
-Provides coordination and staff training on the use of the telephone language interpretation services (and relevant equipment).
-Answer calls promptly and conduct interpretation in a friendly and professional manner.
-Function in a manner appropriate to each interpreted situation demonstrating professional appearance conduct and promptness.
-Adheres to standard code of ethics for medical interpreters.
Qualifications
1. Bachelors Degree with a concentration in a human relations field (i.e. Sociology Psychology) highly preferable.
2. At least 2 years of college level education and 2 years of hospital and/or health care related experience in a position of direct patient contact.
3. Fluency of English and Spanish both written and verbal.
4. Prior training of medical terminology and interpreting skills.
5. Knowledge of culture-specific care.
Knowledge Skills and Abilities
- Giving full attention to what other people are saying taking time to understand the points being made asking questions as appropriate and not interrupting at inappropriate times.
- Being aware of others reactions and understanding why they react as they do.
- Talking to others to convey information effectively.
- Understanding the implications of new information for both current and future problem-solving and decision-making.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$22.88 - $32.72/HourlyGrade
5EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Key Skills
- Continuous Integration
- Customer Service
- Communication skills
- Deaf Education
- LAMP Stack
- Medical Terminology
- Smartsheet
- Translation
- Interpretation
- Child Protective Services
- Public Speaking
- Social Work
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
