Remote German speaking Travel Agent in Athens, Greece!

Stuttgart - Germany

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Cross Border Talents is looking for a German speaking Travel Agent to work remotely in Greece for a Global Leader in the travel industry.

Your Role as a Bilingual Customer Advisor:

Respond and record consumer inquiries through free phone lines for customers;
Maintain Accurate data input of consumer inquiries questions and feedback on the customer services database;
Ensure Client complaints are dealt with and logged in line with the companys complaints escalation policy;
Ensure all support calls and emails are answered and resolved within the agreed SLAs and logged appropriately;
Troubleshoot through the use of open questions support documents and system training;
Offer recommendations to common problems or frequently asked questions.

Requirements:

High School Diploma or Higher;
Native/Fluent German;
Good level of English C1;
Good Problem-Solving Skills;
Strong troubleshooting skills

Benefits

Possibility of remote from anywhere in Greece;
Private Health & Life Insurance;
1400 Euros gross monthly x 14 salaries;
Performance bonus;
25 days annual leave;
Working hours: 40h per week is 8 hours per day / 5 days a week;

Relocation package*

- Accommodation in a great hotel close by the office for 3 weeks

- 300 Euros accommodation support for the candidates moving from abroad (with the 1st payment)

Cross Border Talents is looking for a German speaking Travel Agent to work remotely in Greece for a Global Leader in the travel industry. Your Role as a Bilingual Customer Advisor:Respond and record consumer inquiries through free phone lines for customers;Maintain Accurate data input of consumer in...