Automotive Fixed Operations Manager
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Job Location:
Austin, TX - USA
Yearly Salary:
$ 55 - 60
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
For a quick application text APPLY1 to 82174
About Dent Wizard
Dent Wizard is the nations undisputed leader in automotive reconditioning services and vehicle protection products and our success is the result of the great people who serve our customers. Were stable growing and have a strong business model with opportunities in 43 states 2.5 million vehicles repaired every year and more than 3000 highly skilled employees. Help us reach new heights and receive the respect rewards and recognition you deserve.
Job Title: Fixed Operations Manager
Location: Austin TX
Reports To: District Manager
Position Summary
The Fixed Operations Manager is a front-line leadership and sales role responsible for driving organic revenue growth and developing Technician talent across a limited number of worksites. This position serves as the primary liaison between customers Technicians and the home office ensuring operational excellence and superior customer service.
Essential Duties & Responsibilities
Leadership
- Act as team leader and mentor to Technicians providing daily guidance and support both in-person and remotely.
- Schedule Technicians and manage workload distribution.
- Collaborate with DM/ROD/RVP to ensure staffing levels meet current and future business needs.
- Hire new Technicians and oversee onboarding for smooth integration into service operations.
- Provide technical support and share best practices to maximize Technician productivity.
- Identify high-potential Technicians and coordinate advanced or cross-training opportunities.
- Deliver balanced real-time feedback and address performance deficiencies proactively.
- Develop and implement performance improvement plans as needed.
- Conduct formal annual performance reviews.
Operations
- Serve as the pivot point between customers Technicians and the home office.
- Initiate and maintain business relationships with auctions rental agencies and auto dealers.
- Expand service offerings by educating client managers and service writers on reconditioning services (e.g. PDR bumper and wheel restoration).
- Conduct utilization reviews of client and departmental accounts on a weekly/monthly basis.
- Perform quality checks on repairs to ensure compliance with company standards and identify revenue opportunities.
- Lead monthly Technician meetings to share company updates and strategic direction.
- Continuously improve personal sales skills and industry knowledge.
Administrative
- Ensure compliance with facility regulatory standards and company policies.
- Maintain cleanliness and organization of company supplies tents vehicles and equipment.
- Manage inventory levels and control shop waste.
- Reinforce company expectations regarding professionalism customer service and quality standards.
- Prepare operational updates and Technician performance reports.
Qualifications
Required
- Proven experience coaching and managing team performance.
- Ability to manage multiple projects with varying timelines and priorities.
- Strong service orientation and ability to collaborate across sales channels.
- Excellent presentation and communication skills; credible and persuasive communicator.
- Solid understanding of financial results and material cost management.
- Sound judgment and problem-solving skills.
- Knowledge of local and federal environmental health and safety regulations.
The compensation offered for this position will depend on qualifications experience and geographic location.
The starting compensation is expected to be:
$55.000 - $60.000 / YearWe offer a competitive & comprehensive benefit package including: paid time off medical dental vision and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.
EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race color national origin religion gender age veteran status political affiliation sexual orientation marital status or disability (in compliance with the Americans with Disabilities Act*) or any other legally protected status with respect to employment opportunities.
*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application or any portions of same based on the impact of a disability should contact Dent Wizards Human Resources Department to discuss your specific needs. Please feel free to contact us at
Required Experience:
Manager
Key Skills
- Sales Experience
- Mechanic Experience
- Customer Service
- Dealership Experience
- GM Vehicles
- Management Experience
- Upselling
- Auto Service Management
- Automotive Repair
- Computer Literacy
- Leadership Experience
- Automotive Service
About Company
Whether you need a dent removed or want to refurbish your interior, Dent Wizard is the go-to partner for fast, reliable automotive repair.
