Colleague Experience Generalist

Join the Colleague Experience Team and help shape the future of HR at Element!

Join our innovative Colleague Experience team located in Blue Ash OH within our Global Business Solutions (GBS) hub. The Colleague Experience team is dedicated to elevating every stage of the employee journey. As a Colleague Experience Generalist you will play a vital role in frontline support for our colleagues by delivering exceptional service assisting with core HR processes and HR compliance efforts. The ideal candidate will be passionate about people detail-oriented and eager to make an impact.

This is a hybrid role based in Blue Ash OH.

What Youll Do

• Act as the first point of contact for employee inquiries on Federal and State regulated leaves of absence (including FMLA Disability Parental leaves etc.) time & attendance policy interpretation benefits and other HR related concerns.
• Respond to queries via phone email HR case management system and in person inquiries; documenting and escalating when needed.
• Support onboarding through new hire orientations and resources.
• Collaborate daily with HR Business Partners Centers of Excellence and business leaders to address employee needs and enhance engagement.
• Maintain and update HR policies and processes for accuracy and compliance.
• Conduct periodic HR training sessions on processes and policy updates.
• Analysis and reporting activities aligned with HR systems and processes.
• Ensure compliance with HR policies and employment laws at all levels.
• Drive continuous improvement through feedback and best practices.
• Additional duties that fall within the scope of Human Resources activities.

What Were Looking For

• Education: Bachelors degree in HR Business Administration or related field (HR certification a plus).
• Experience: 2 years in HR or related field with progressive responsibilities.
• Strong customer service communication and stakeholder management skills.
• Ability to handle sensitive situations with discretion and professionalism.
• Knowledge of HR policies and employment regulations.
• Problem-solving mindset with attention to detail and a drive for improvement.
• Ability to adapt and change priorities to reflect the needs of the business.
• Experience working with HR systems (e.g. Dayforce D365 Workday ServiceNow or similar) is preferred.
• Ability to communicate in an additional language (Spanish French or Canadian French) is highly valued.

Why Join Us

• Be part of a transformational HR journey in a global organization.
• Collaborate with dynamic teams and contribute to employee engagement initiatives.
• Opportunity to grow your HR career in a fast-paced innovative environment.

Element is one of the fastest growing testing inspection and certification businesses in the world. Globally we have more than 9000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to Make tomorrow safer than today.

When failure in use is not an option we help customers make certain that their products materials processes and services are safe compliant and fit for purpose. From early R&D through complex regulatory approvals and into production our global laboratory network of scientists engineers and technologists support customers to achieve assurance over product quality sustainable outcomes and market access.

While we are proud of our global reach working at Element feels like being part of a smaller company. We empower you to take charge of your career and reward excellence and integrity with growth and development.

Industries across the world depend on our care attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

At Element we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming the worlds most trusted testing partner.

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age disability ethnic origin gender marital status race religion responsibility of dependents sexual orientation or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

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