Hours of Work: 35 per week
Closing date:5th December 2025
Interviews: 15th December 2025
At MSV Housingwerecommitted to making sure our customers havegood qualitysafe homes and our Planned Works Admin is key to making this happen.
We are looking to recruit an enthusiastic individual with fantastic administration skills to join our established team. Reporting to our Planned Works Manager our Planned Works Administrator provide administrative clerical and support to the Planned Works team whilst delivering an excellent customer service in all areas of the Asset management engagement with residentsclientsand third-party stakeholders.
In addition we are looking for candidates that have a passion to advocate on behalf of people and communities.
What do our Planned WorksAdministratorsdo;
Provide administrative clerical and support to the Planned Works Manager and Planned Works Surveyors with data systems support administrative support and the preparation of documents and delivery of services.
Manage the records data and systems relating Disability Funding Grants ensuring monthly updates are provided by the Local Authorities and ensuring handover packs are provided on completion with relevant certification.
Have responsibility for managing documentation filing scanningtypingand administering the Asset Management documentation including library of policies procedures riskassessmentsand method statements.
Deal effectively with colleague and customer queries delivering a comprehensiveefficientand effective customer service experience ensuring all queries are recorded and resolved effectively.
Provide cover for duties of the Asset Management administration functions asrequired.
What we are looking for;
Good standard of general education with a minimum of 5 GCSEs or equivalent at Grade C or above including English and Maths
Experience of responding positively to customer queries and complaints conscientiously and diligently with attention to detail
Experience of working in a busy administrative role
Ability to respond efficiently and effectively to demands of work
Good working knowledge of Microsoft Office particularly excel.
We offer a range of great benefits including:
Flexibility on where you work with home working kit provided
33 days holiday per year plus bank holidays and a holiday a buy scheme.
Company pension scheme with up to 10% matched contributions
Company funded access to a health cash plan where you can claim back costs of everyday health treatments such as opticaldentaland much more.
Enhanced sick pay with up to 3 months full pay and 3 months half pay
Health and Wellbeing Support including an employeeassistanceprogramme free counselling mental health first aiders andnumerouswellbeing initiatives
Life assurance subject to being a member of our company pension scheme.
Learning and development to support you to develop the skills you need to fulfil your role and progress in your career
Commitment to Equality and Inclusion with employee network groups covering anti-racism LGBTQ disability and long-term health conditions carers and menopause.
MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however we encourage candidates tosubmitan ammonised CV if they can do so.
MSV are also committed to supporting you to balance work and life including with any caring or parental responsibilities you might have and have a range of flexible working options and wellbeing support available to all colleagues tofacilitatethis.
For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. you wish to discuss the roles informally please contact Mark Jones Head of Planned Works on .
Interviews are scheduled to take place on 15th December 2025 however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore we strongly recommend candidates to apply early.
Werepassionate about inclusion andwedlove to hear from people from diverse backgrounds for this role.
If you are not sure whether you meet our requirements for thisrole butwant to apply. Goahead. We will decidewhether or notyou are what we are looking for.
The Company
We own and manage almost 9000 homes across Greater Manchester Lancashire and West Yorkshire and pride ourselves on being a housing association that retains our original values and missions and continues to deliver a range of housing solutions to the most vulnerable in MSV our main priority has and always will be to deliver and build on the services we provide as a social values embrace equality and inclusion and are genuinely focussed on people. We want better life chances for our people we work with customers to strengthen our business and we want to see fewer homeless people and people in poverty.
Our Benefits
As well as a competitive salary attractive pension and holiday entitlement there are many other reasons to work for MSV! Our colleagues are important to us thats why we offer a full programme of training flexible working and health & wellbeing support.
Some of the Health & Wellbeing benefits you can access when you join MSV include:
Our Culture
Documents
Required Experience:
Unclear Seniority